Key Account Liaison Specialist

1 month ago


Angeles City, Central Luzon, Philippines Crackerjack Corporation Full time
Job Description for Key Account Liaison Specialist at Crackerjack Corporation

We are looking for a highly skilled and experienced professional to join our team as a Key Account Liaison Specialist. This is an exciting opportunity to work with clients, provide exceptional customer service, and drive business growth.

Responsibilities:
  • Identify and assess customer needs to deliver tailored solutions and achieve high levels of satisfaction.
  • Maintain in-depth knowledge of our products to answer complex questions and provide expert advice.
  • Handle customer complaints and inquiries in a timely and professional manner, ensuring that issues are resolved efficiently.
  • Provide accurate and complete information to customers through various methods and tools.
  • Work collaboratively with a team of professionals to find effective solutions to customer problems.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
Requirements:
  • Proven experience in a customer-facing role, preferably in a similar industry.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.
  • Familiarity with CRM systems and software.
  • Strong analytical and time management skills.
What We Offer:
  • A competitive salary of PHP 60,000 - PHP 80,000 per month, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

Join us at Crackerjack Corporation and take the first step towards a rewarding and challenging career as a Key Account Liaison Specialist.



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