Cable Customer Experience Liaison
14 hours ago
About Neksjob
Neksjob is a dynamic and customer-centric organization that values exceptional service delivery.
Job Summary:
As a Cable Customer Experience Liaison, you will serve as the primary point of contact for customers seeking assistance with their cable services. Your role will involve providing top-notch customer support, resolving inquiries, and ensuring a positive customer experience.
Key Responsibilities:
- Provide exceptional customer service via phone, email, or in-person interactions.
- Resolve customer complaints and concerns in a timely and professional manner.
- Upsell and cross-sell cable services to enhance customer satisfaction and revenue growth.
- Work collaboratively with internal teams to resolve technical issues related to cable services.
Qualifications and Requirements:
- Bachelor's degree in a related field, such as Customer Experience Solutions or Communications.
- At least 6-12 months of experience in a customer-facing role, preferably in the cable industry.
- Excellent communication and interpersonal skills, with the ability to effectively interact with diverse customer segments.
- Possess strong problem-solving and multitasking skills, with a focus on delivering exceptional customer experiences.
- Demonstrate proficiency in computer applications and software relevant to the cable industry.
- Able to work flexible schedules, including evenings, weekends, and holidays, to accommodate customer needs.
What We Offer:
- A competitive salary range of $45,000 - $65,000 per annum, depending on experience.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A collaborative and dynamic work environment that fosters teamwork and innovation.
Why Join Neksjob?
Neksjob offers a unique opportunity to join a fast-paced and customer-centric organization that values exceptional service delivery. As a Cable Customer Experience Liaison, you will play a critical role in shaping our customers' perceptions and driving business growth. If you possess a passion for delivering outstanding customer experiences and are eager to grow your career in the cable industry, we encourage you to apply.
-
Cable Service Representative
4 weeks ago
Angeles City, Central Luzon, Philippines Neksjob Full timeCable Customer Service SpecialistAt Neksjob, we're seeking a highly skilled Cable Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Respond to customer inquiries via phone, email, and chat regarding cable...
-
Cable Service Representative
2 weeks ago
Angeles City, Central Luzon, Philippines Neksjob Full timeWe are seeking a highly skilled Cable Customer Service Specialist to join our team at Neksjob.Key ResponsibilitiesRespond to customer inquiries via various channels regarding cable services, billing, technical support, and account management.Assist customers in troubleshooting service-related issues, including cable connectivity and channel lineups.Process...
-
Cable Service Support Specialist
4 weeks ago
Angeles City, Central Luzon, Philippines Neksjob Full timeJob Summary: As a Cable Customer Service Representative at Neksjob, you will be the primary point of contact for customers seeking assistance with their cable services. This role involves providing exceptional customer support, resolving inquiries, and ensuring a positive customer experience. The ideal candidate will possess strong communication skills, a...
-
Key Account Liaison Specialist
14 hours ago
Angeles City, Central Luzon, Philippines Crackerjack Corporation Full timeJob Description for Key Account Liaison Specialist at Crackerjack CorporationWe are looking for a highly skilled and experienced professional to join our team as a Key Account Liaison Specialist. This is an exciting opportunity to work with clients, provide exceptional customer service, and drive business growth.Responsibilities:Identify and assess customer...
-
Customer Service Representative
2 weeks ago
Angeles City, Central Luzon, Philippines Neksjob Full timeJob Summary:At Neksjob, we seek a highly skilled Customer Service Representative to provide exceptional support to our customers. This role involves being the first point of contact for customers seeking assistance with their cable services. The ideal candidate will possess strong communication skills, a passion for customer service, and the ability to...
-
Customer Service Liaison
14 hours ago
Tarlac City, Central Luzon, Philippines Neksjob Full timeNeksjob is currently seeking a highly skilled Customer Service Liaison to join our team.About the RoleAs a Customer Service Liaison, you will be responsible for managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, or promo packages. You will identify and assess customers' needs to achieve...
-
Customer Experience Liaison
2 weeks ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob DescriptionWe are seeking a skilled Customer Experience Liaison to join our team at Eteam Workforce Private Corporation. The ideal candidate will have a college degree and excellent communication skills to effectively interact with clients.Key QualificationsCollege GraduateWith or without BPO experienceExcellent communication skillsAmendable to work...
-
Customer Services Liaison
2 weeks ago
Tarlac City, Central Luzon, Philippines Neksjob Corporation Full timeRole OverviewAt Neksjob Corporation, we are seeking a highly skilled Customer Services Liaison to join our team. As a key member of our customer support department, you will be responsible for managing incoming calls and customer service inquiries regarding phone or mobile phone services, billing concerns, and promo packages.Key Responsibilities⦁ Identify...
-
Customer Support Liaison
14 hours ago
Tarlac City, Central Luzon, Philippines Neksjob Corporation Full timeAt Neksjob Corporation, we are seeking a highly skilled Customer Support Liaison to join our team. As a key member of our customer service department, you will be responsible for providing exceptional support to our clients through various communication channels.What You Will Do:Answer product and service inquiries in a timely and professional manner.Suggest...
-
Customer Support Liaison
2 weeks ago
Angeles City, Central Luzon, Philippines Valeros Business Company Full timeCustomer Service RoleAbout the PositionThe Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering outstanding customer service on a daily basis. This is a full-time on-site role for a Customer Service Representative located in a dynamic work environment.Key...
-
Customer Service Liaison
2 weeks ago
Angeles City, Central Luzon, Philippines Work Services Full timeAbout the RoleThis is a full-time on-site position for a Customer Service Representative at Work Services in Manila. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction on a daily basis.ResponsibilitiesHandle customer inquiries in a timely and professional...
-
Customer Service Liaison
4 weeks ago
Angeles City, Central Luzon, Philippines MFD Business Center Full timeCustomer Service Role at MFD Business CenterWe are seeking a skilled Customer Service Representative to join our team at MFD Business Center. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Sales and Customer Support Liaison
2 weeks ago
Cabanatuan City, Central Luzon, Philippines FAIRY SKIN BEAUTY PRODUCT CORPORATION Full timeAt Fairy Skin Beauty Product Corporation, we seek a skilled Sales and Customer Support Liaison to support our sales team in facilitating effective communication between distributors and our organization.Key Responsibilities:Manage after-sales concerns and process applications efficiently.Coordinate incident management and verify online shops to ensure smooth...
-
Customer Service Liaison
2 weeks ago
Angeles City, Central Luzon, Philippines MFD Business Center Full timeKey Responsibilities:Customer ServiceRespond to customer inquiries via phone, email or in-personResolve customer complaints in a timely and professional mannerProvide product information and answer customer questionsEscalate complex issues to senior team members as neededOur Ideal Candidate:We're looking for a highly motivated and customer-focused individual...
-
Leasing and Rental Staff Liaison
14 hours ago
Angeles City, Central Luzon, Philippines St. Catherine Realty Corporation Full timeJob OverviewWe are seeking an experienced Leasing and Rental Staff Liaison to join our team at St. Catherine Realty Corporation.About the RoleThe successful candidate will be responsible for leasing residential or commercial rental properties, handling lease signings, Notary of Contract of Lease, and providing exceptional customer service to existing...
-
Purchasing Staff Liaison
14 hours ago
Angeles City, Central Luzon, Philippines Fastrack Multi-Purpose Cooperative Full timeJob Summary:Pursue a fulfilling career as a Purchasing Staff Liaison with Fastrack Multi-Purpose Cooperative. As a key member of our procurement team, you will play a vital role in maintaining inventory levels, researching potential vendors, and managing orders.About the Role:The successful candidate will be responsible for conducting market research to...
-
Senior Customer Service Liaison
2 weeks ago
Angeles City, Central Luzon, Philippines Neksjob Philippines Full timeJob DescriptionThe Senior Retail Sales Consultant plays a pivotal role in delivering exceptional customer service and support in a retail environment. This role involves handling complex customer interactions, resolving issues, and leading by example to ensure high standards of service are consistently met.Mentors and supports junior staff, contributing to a...
-
Customer Service Liaison
4 weeks ago
Cebu City, Central Visayas, Philippines Quess Philippines Corp. Full timeJob DescriptionA Customer Service Representative plays a vital role in ensuring customer satisfaction by providing accurate and efficient support. As a liaison between customers and the company, you will be responsible for providing product and service information, answering questions, and resolving any emerging problems that our customer accounts may...
-
Customer Experience Representative
14 hours ago
Angeles City, Central Luzon, Philippines Valeros Business Company Full timeAbout UsValeros Business Company is a leading organization dedicated to delivering exceptional customer experiences.Job OverviewWe are currently seeking a highly skilled and motivated Customer Experience Representative to join our team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to thrive in a...
-
Customer Experience Ambassador
14 hours ago
Angeles City, Central Luzon, Philippines MFD Business Center Full timeMFD Business Center is seeking a highly skilled and customer-focused Customer Experience Ambassador to join our team. In this role, you will be the primary point of contact for customers, providing exceptional service and support to ensure their satisfaction.About the Role:Provide timely and effective resolution to customer inquiries and concerns via phone,...