Customer Service Liaison Specialist

9 hours ago


Cebu City, Central Visayas, Philippines Solid Lyndelle Manpower Services Inc. Full time

Job Overview

Solid Lyndelle Manpower Services Inc. is seeking a skilled Customer Service Liaison Specialist to join our team.

Salary

The offered salary for this position ranges from PHP 18,000 to PHP 23,000 per month.

Responsibilities and Qualifications

  • Handle customer complaints professionally and provide suitable solutions within given time frames.
  • Manage large volumes of incoming calls with efficiency and poise.
  • Adhere to established communication protocols, guidelines, and policies to resolve product or service issues.
  • Select and explain the best solution to address customer problems.
  • Required qualifications include:
    • A high school diploma or equivalent;
    • At least one year of experience in BPO (voice) operations;
    • A valid driver's license; and
    • Willingness to work onsite.

Benefits and Working Conditions

  • This position involves working on-site at our global analytics and digital solutions company location.
  • The working schedule will be from Mondays to Fridays.
  • Our recruiters will provide complete details about the job setup and requirements.


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