
Dental Practice Administrator
1 week ago
Job Title: Dental Admin Assistant
Key Responsibilities:- Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients, manage calendars to ensure efficient use of time and resources. Ensure seamless communication with all stakeholders.
- Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries. Build strong relationships with patients to enhance their experience.
- Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results, ensuring compliance with regulatory standards and protocols for medical documentation. Utilize electronic health record (EHR) systems to streamline data entry and organization.
- Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes, collaborate with the billing department to resolve any discrepancies and ensure timely reimbursement. Stay up-to-date on coding guidelines and regulations.
- Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary, maintain medication records and ensure patients receive necessary prescriptions in a timely manner. Ensure compliance with controlled substance regulations.
- Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively, utilize virtual communication tools to facilitate seamless collaboration and information sharing.
- Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently, organize medical records and documentation to ensure easy retrieval and accessibility. Implement data analytics to improve process efficiency.
- Insurance Verification: Verify patient insurance coverage and eligibility for medical services, communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues. Identify opportunities for cost savings through insurance optimization.
- Insurance Pre-Authorizations: Assist in obtaining pre-authorizations for medical procedures and services from insurance companies, follow up on authorization requests and ensure timely approvals to facilitate patient care. Develop effective relationships with insurance representatives to expedite the pre-authorization process.
- Strong Communication and Interpersonal Skills: Ability to interact effectively with patients, healthcare providers, and insurance representatives.
- Organizational and Time Management Skills: Proven ability to prioritize tasks, manage multiple responsibilities, and meet deadlines.
- Coding and Compliance Knowledge: Understanding of ICD-10 and CPT coding guidelines, as well as HIPAA and OSHA regulations.
- Electronic Health Record (EHR) Systems: Experience with EHR systems, including data entry, reporting, and analytics.
- Ongoing Training and Development: Opportunities for continuing education and professional growth.
- Collaborative Work Environment: A supportive team atmosphere that encourages open communication and teamwork.
- Competitive Compensation and Benefits Package: Comprehensive benefits, including medical, dental, and vision coverage.
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