Dental Care Coordinator Specialist

1 week ago

Barcelona, Philippines beBeeCare Full time ₱400,000 - ₱600,000
Dental Treatment Coordinator

We are seeking an organized and detail-oriented individual to play a pivotal role in ensuring seamless patient care and coordination.

This remote position requires exceptional organizational skills, clear communication, and a patient-focused approach to manage treatment plans and provide administrative support.

Key Responsibilities:
  • Schedule and coordinate treatment appointments and follow-up visits, optimizing the use of office resources.
  • Clearly communicate treatment details to patients, addressing any questions or concerns.
Patient Communication:
  • Serve as the main point of contact for patients regarding their treatment plans and procedures.
  • Provide patients with pre-treatment and post-treatment instructions, ensuring they understand and follow guidelines.
  • Address patient inquiries and concerns promptly and professionally through phone, email, or online chat.
Appointment Management:
  • Manage and update patient appointment schedules, ensuring timely and efficient treatment progression.
  • Confirm appointments and assist with rescheduling or cancellations as needed.
  • Coordinate with dental professionals to ensure smooth workflow and availability.
Electronic Records Management:
  • Maintain and update electronic patient records, treatment plans, and administrative documents using dental practice management software or electronic health record (EHR) systems.
    • Ensure compliance with patient privacy regulations and maintain confidentiality of patient information.
    Insurance and Financial Coordination:
    • Verify patient insurance coverage, benefits, and pre-authorizations for treatments.
    • Assist patients with understanding their financial obligations.
    • Work with billing departments to ensure accurate and timely processing of insurance claims and patient payments.

Maintain professionalism and empathy in all patient interactions, demonstrating excellent communication skills and a patient-centric approach.

Collaborate with dental office staff and management remotely to ensure seamless workflow and exceptional patient care.

Stay informed about industry regulations, insurance policies, and virtual office procedures through ongoing training and professional development opportunities.

Adapt to new technologies, software tools, and virtual communication platforms to enhance efficiency and effectiveness in a remote work environment.

Requirements:
  • A degree in a healthcare-related field or dentistry preferred.
  • At least 1 year experience in a dental or healthcare setting.
  • Knowledge of dental procedures and ability to educate patients.
  • Familiarity with dental practice management software and EHR systems.
  • Excellent written and verbal communication skills.
  • Strong critical thinking, analytical, research, and organizational skills.
  • Typing speed of >45 words per minute preferred.
  • Proficient in Microsoft Outlook, Word, Excel, PowerPoint, working with dual screens, and general computer literacy.
  • Able to handle multiple tasks and shifting priorities.
  • Flexibility to work onsite in Makati and adapt to shifting schedules.

We believe in equal opportunities and providing a supportive environment that allows individuals to grow and develop their skills.

We value your privacy and will process your personal data solely for recruitment purposes.

Please refer to our Privacy Policy for more information on how we collect and protect your data.

By submitting your application, you acknowledge that you have read and understood our Privacy Notice.

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