Dental Billing Subject Matter Expert

1 week ago

Barcelona, Philippines My Mountain Mover Full time
Overview

As our Dental Billing Subject Matter Expert (SME), you'll lead live training sessions, guide VA upskilling, and ensure seamless, accurate billing operations through structured instruction, deep expertise, and smart systems. If you have a passion for teaching, a mastery of dental billing workflows, and a commitment to clinical excellence—this role was made for you.

Role: This position is for the MMM Support Team

Setup: 100% Permanent Work-from-Home

Responsibilities

Instruction & Training Delivery

  • Teach billing workflows: insurance verification, CDT coding, claims, EOBs, and denials
  • Lead live and recorded sessions focused on payer logic, billing documentation, and audit-readiness
  • Facilitate mock scenarios to deepen system familiarity and code accuracy

Evaluation & Performance Assessment

  • Conduct Skills Evaluation Interviews (SEIs) to assess system use, billing logic, and knowledge gaps
  • Monitor trainee progress through TalentLMS, Salesforce, and checklist tools
  • Lead recovery training for VAs returning to the system with billing gaps
  • Escalate retraining needs with structured feedback
  • Help develop micro-modules on denials, CDT updates, and workflow corrections
  • Recommend updates to training content based on performance data and clinic needs

Ongoing Instruction & On-Demand Support

  • Answer learner questions around codes, payer rules, and patient communication
  • Deliver practical coaching on tone and clarity in billing notes
  • Identify common misunderstandings and flag them for SME team review

Compliance & Documentation

Ensure HIPAA compliance across billing documentation

  • Reinforce accuracy in ledgers, note-taking, and coordination between billing and clinical roles
Qualifications
  • 3+ years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows
  • Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards
  • Confident leading live trainings, SEIs, and mock walkthroughs with clear communication and instructional skill
  • Experience onboarding or upskilling VAs, front desk, or billing teams with hands-on training
  • Familiar with HIPAA, ledger accuracy, and audit-readiness standards
  • Familiarity with U.S. dental PM software (Dentrix, Open Dental, Eaglesoft)
  • Working knowledge of TalentLMS, Canva, and Salesforce
  • Experience supporting both billing & clinical coordination tasks is a plus
Perks of Working With My Mountain Mover
  • HMO with dependent coverage
  • Sick, Maternity & Paternity, Bereavement, and Emergency Leaves
  • Performance and Referral Incentives
  • A culture that values growth, support, and teamwork.

Ready to join an incredible team? Apply Now

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.


#J-18808-Ljbffr

  • Expert in Dental Billing Operations

    1 week ago

    Barcelona, Philippines beBeeDental Full time ₱250,000 - ₱430,000

    As a subject matter expert in dental billing, you will be responsible for leading live training sessions and guiding VAs in upskilling.Job DescriptionThis role is designed for individuals with a passion for teaching and a mastery of dental billing workflows. As our Dental Billing Subject Matter Expert, you will lead live training sessions and guide VAs in...

  • Subject Matter Expert

    4 days ago

    Barcelona, Philippines Outsourced Doers Full time

    Subject Matter Expert (SME) – Digital Marketing & Tool Support Fully Remote | Full-Time | 24/7 Based on Business Needs Be the Go-To Expert Behind Our Doers' Success At Outsourced Doers, we pair exceptional virtual marketing assistants (Doers) with visionary Founders — and we don’t stop there. We back our Doers with real-time training, world-class...

  • Subject Matter Expert in Science and Math

    1 week ago

    Barcelona, Philippines beBeeMathematician Full time ₱2,349,000 - ₱4,557,200

    Job SummaryWe are seeking a qualified Subject Matter Expert to evaluate and grade college-level Science and Math assignments. As an independent contractor, you will work remotely and have the flexibility to choose your own schedule.About the RoleThe ideal candidate will have teaching experience at the university level and be an expert in their field. They...

  • Dental Practice Administrator

    1 week ago

    Barcelona, Philippines beBeeAdministrative Full time $7,200 - $7,800

    Dental Admin Assistant Job SummaryJob Title: Dental Admin AssistantKey Responsibilities:Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients, manage calendars to ensure efficient use of time and resources. Ensure seamless communication with all stakeholders.Patient Communication:...

  • Software Development Expert

    1 week ago

    Barcelona, Philippines beBeeSolution Full time ₱200,000 - ₱400,000

    Software Development ExpertWe are the leading experts in Investment Transactions solutions, maintaining and innovating associated modules across software layers. From customer-specific configurations to core development, we offer a wide range of opportunities for software developers.As a member of our dynamic Securities Operations team, you will collaborate...

  • Dental Care Coordinator Specialist

    1 week ago

    Barcelona, Philippines beBeeCare Full time ₱400,000 - ₱600,000

    Dental Treatment CoordinatorWe are seeking an organized and detail-oriented individual to play a pivotal role in ensuring seamless patient care and coordination.This remote position requires exceptional organizational skills, clear communication, and a patient-focused approach to manage treatment plans and provide administrative support.Key...

  • Subject Matter Expert for College-Level Essays

    1 week ago

    Barcelona, Philippines beBeeevaluation Full time ₱65,000 - ₱85,000

    Job TitleHumanities and Social Sciences Assignment Grader

  • Workday Expert Advisor

    1 week ago

    Barcelona, Philippines beBeeImplementation Full time $55,000 - $70,000

    Job Overview:This role entails providing expert support to clients on various Workday HCM projects, encompassing implementation and post-production activities. The ideal candidate will possess in-depth knowledge of Workday best practices and be able to analyze business requirements to deliver effective solutions.Key Responsibilities:Execute daily tasks for...

  • Operational Integration Expert

    1 week ago

    Barcelona, Philippines beBeeExpertise Full time ₱6,000 - ₱8,000

    Job Title: Operational Integration ExpertWe are seeking an Operational Integration Expert to join our Global Privacy Solutions Team.The ideal candidate will possess excellent technical skills, strong analytical abilities, and exceptional communication skills.Key Responsibilities:Support the Technical Account Management Team in implementing and setting up...

  • Learning Content Developer

    1 week ago

    Barcelona, Philippines beBeeInstructional Full time ₱35,000 - ₱55,000

    The primary goal of an Instructional Designer is to develop engaging and effective learning activities.This role involves working closely with subject matter experts from various regions and potentially globally to create compelling course content.