Current jobs related to Manager of Service Excellence - Manila, National Capital Region - Globe Telecom
-
Director of Operations Excellence
17 hours ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob Description:Key ResponsibilitiesThe Operations Manager plays a critical role in driving business outcomes and ensuring the success of our clients. Key responsibilities include:Managing people and overall performance of the program span.Providing strategic guidance and support to team members.Ensuring consistent service delivery and meeting client...
-
IT Service Excellence Manager
5 days ago
Manila, National Capital Region, Philippines Ascendion Full timeAbout UsAscendion is a dynamic company seeking a Technology Support Director to join our team. As a key member of our IT department, you will be responsible for leading our team in delivering exceptional digital services.Key Responsibilities:Directly manage Sev 2 and Sev 3 incidents, ensuring seamless service delivery and adherence to SLAs.Mentor and guide a...
-
Service Excellence Manager
17 hours ago
Manila, National Capital Region, Philippines Selectcare Philippines Inc Full timeJob Title: Customer Service SupervisorDescription: We are seeking an experienced Customer Service Supervisor to join our team at Selectcare Philippines Inc. As a key leader, you will be responsible for driving customer satisfaction, resolving customer complaints, and developing strategic plans to improve service delivery.Responsibilities:Lead a team of...
-
Service Excellence Support Manager
1 week ago
Manila, National Capital Region, Philippines Allegis Global Solutions Full timeWorking at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a...
-
Service Excellence Director
6 hours ago
Manila, National Capital Region, Philippines Sutherland Global Full timeWe are seeking a Service Excellence Director to join our team at Sutherland Global. As a seasoned professional, you will be responsible for leading and executing service excellence initiatives across the enterprise.Responsibilities:Develop and implement service excellence strategies to drive business impact in cost, customer experience, and demand...
-
IT Service Excellence Leader
15 hours ago
Manila, National Capital Region, Philippines Manpower Philippines Full timeAre you passionate about delivering excellent service? Do you have experience in IT Service Management? We are seeking a talented IT Service Excellence Leader to join our team at Manpower Philippines.About the Role:This is an exciting opportunity to work with a dynamic team, leveraging your skills and expertise to drive business growth and success.Key...
-
Service Delivery Excellence Manager
7 days ago
Manila, National Capital Region, Philippines YONDU INC. Full timeAbout The PositionWe are seeking a highly skilled IT Leadership and Management Professional to join our team at YONDU INC.As an IT Leadership and Management Professional, you'll be responsible for leading a team of service delivery professionals, providing technical guidance and expertise to drive exceptional results.Key responsibilities include overseeing...
-
Service Excellence Manager
6 hours ago
Manila, National Capital Region, Philippines Sutherland Full timeWe've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless 'as a service' model.
-
Excellence in Service Leadership
6 hours ago
Manila, National Capital Region, Philippines Poutrix Full timePoutrix is committed to delivering high-quality services to our clients, and we're looking for a talented professional to lead our service delivery efforts.The ideal candidate will have excellent influencing and collaboration skills at a strategic level, as well as leadership at a detailed service level.They will be responsible for executing discipline...
-
Service Excellence Coordinator
4 days ago
Manila, National Capital Region, Philippines Chooks to Go Inc. Full timeJob OverviewChooks to Go Inc. is seeking a dedicated and enthusiastic Restaurant Shift Supervisor to join our team. In this role, you will be responsible for supervising and working closely with the dining team to deliver exceptional customer service and maintain high standards of service quality and efficiency.Main Tasks:Supervise the dining team and...
-
Service Excellence Coordinator
17 hours ago
Manila, National Capital Region, Philippines Trip Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Quality Assurance Expert to join our team in the Philippines. The successful candidate will be responsible for evaluating Service Advisor performance, providing constructive feedback, and participating in service quality and workflow improvement initiatives.The ideal candidate will have at least 3...
-
Service Delivery Excellence Manager
17 hours ago
Manila, National Capital Region, Philippines HGS Offshore Staffing Solutions Full timeRequirements">To be successful in this role, you will need:A minimum of 2-3 years of experience in a supervisory or team leader role, preferably in a telecommunications or customer service environment;Strong knowledge of telecommunications products and services (e.g., mobile, broadband, VOIP);Proven track record of managing teams to meet KPIs and...
-
ERP Test Management
21 hours ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout WristWrist is the world's leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%.With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
-
Conference and Event Manager Assistant
6 days ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full timeAbout the JobWe are seeking a skilled Conference and Event Manager Assistant to join our team at Global Process Manager Inc.Key ResponsibilitiesAssisting in the coordination of conferences and events, including venue setup, catering, and transportation.Managing event logistics, such as registrations, travel arrangements, and schedules.Collaborating with...
-
Service Excellence Director
4 days ago
Manila, National Capital Region, Philippines Questronix Corporation Full timeAbout YouLeadership Experience: Proven ability to lead and motivate teams, delegate tasks, and foster collaboration.Communication Skills: Excellent written and verbal communication to effectively interact with clients, stakeholders, and team members.Analytical Skills: Data analysis skills to interpret performance metrics and identify areas for...
-
Service Delivery Excellence Manager
15 hours ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeRequirementsBachelor's degree in Business Administration, Management Information Systems, Information Sciences, Engineering, Computer Science, or a related field.3-7+ years of progressive experience in Service Delivery, Operations Management, or Customer Support.Strong program management experience including strategic planning, organization, execution, and...
-
Service Delivery Excellence Lead
32 minutes ago
Manila, National Capital Region, Philippines Blaseek Full timeBlaseek is looking for an exceptional Service Delivery Excellence Lead to join our team and drive excellence in IT service management.The successful candidate will be responsible for optimizing ITSM processes, enhancing IT operations, and implementing best practices to ensure structured and efficient service management.To achieve this, they will govern ITSM...
-
Client Service Excellence Expert
7 days ago
Manila, National Capital Region, Philippines The Hongkong and Shanghai Banking Corporation Limited (HSBC) Full timeJob SummaryAs a Premier Relationship Officer at The Hongkong and Shanghai Banking Corporation Limited, you will have the opportunity to develop your skills and expertise in relationship management. Your primary responsibility will be to assist Premier Relationship Managers in handling their Premier clients and achieving their primary targets.Main...
-
Financial Services Manager
7 days ago
Manila, National Capital Region, Philippines PJ Lhuillier Group of Companies Full timePJ Lhuillier Group of Companies is seeking an experienced Financial Services Manager to oversee the growth of their business loan portfolio. The ideal candidate will have a strong background in finance and be able to develop and implement effective strategies for increasing revenue.Responsibilities:Manage a team of loan officers to achieve sales...
-
Service Excellence Professional
5 days ago
Manila, National Capital Region, Philippines NICE Systems UK Limited Full timeAbout the JobWe are seeking an experienced Service Excellence Professional to join our Customer Success team at NICE Systems UK Limited. As a key member of our team, you will play a critical role in delivering exceptional service to our customers.Your Key Responsibilities:Empower Client Success: Partner strategically with clients to maximize NICE solutions,...
Manager of Service Excellence
2 weeks ago
Job Description
The Service Delivery Manager will play a vital role in developing contract changes, Operational Level Agreements, and Service Level Agreements.
He/She will manage the interface between the unit, customers, users, and third-party service providers, ensuring seamless communication and collaboration.
