Service Excellence Director
7 days ago
- Leadership Experience: Proven ability to lead and motivate teams, delegate tasks, and foster collaboration.
- Communication Skills: Excellent written and verbal communication to effectively interact with clients, stakeholders, and team members.
- Analytical Skills: Data analysis skills to interpret performance metrics and identify areas for improvement.
- Problem-Solving Skills: Ability to diagnose issues, develop solutions, and manage complex situations effectively.
Our ideal candidate has a deep understanding of customer needs and is committed to delivering exceptional service.
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Service Excellence Director
3 days ago
Manila, National Capital Region, Philippines Sutherland Global Full timeWe are seeking a Service Excellence Director to join our team at Sutherland Global. As a seasoned professional, you will be responsible for leading and executing service excellence initiatives across the enterprise.Responsibilities:Develop and implement service excellence strategies to drive business impact in cost, customer experience, and demand...
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Director of Service Excellence
18 hours ago
Manila, National Capital Region, Philippines ACTUATE BUILDERS, INC. Full timeKey ResponsibilitiesThe Director of Service Excellence will be responsible for overseeing the execution of construction projects, ensuring operational excellence, client satisfaction, and continuous process improvement.This role will collaborate with internal and external stakeholders to drive efficiency, maintain compliance with regulatory requirements, and...
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Manila, National Capital Region, Philippines Arcadis Consulting Middle East Limited Full timeArcadis Consulting Middle East Limited is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can...
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Accounting Services Director
7 days ago
Manila, National Capital Region, Philippines Topsource Labor Service Cooperative Full timeJob DescriptionThe Topsource Labor Service Cooperative is seeking a highly experienced Accounting Services Director to join our team. In this role, you will be responsible for overseeing the financial operations of the company, including payables, receivables, general ledger, and bank reconciliation.Key ResponsibilitiesDevelop and implement effective...
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Director of Sales and Client Services
3 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeOperations Leadership RoleWe are seeking a highly motivated and experienced Senior Director to join our team. As a leader in Revenue Cycle Management, you will be responsible for driving business growth and collaboration within our operations department.Your key responsibilities will include direct management of day-to-day operations, development of...
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Director of Operations Excellence
4 days ago
Manila, National Capital Region, Philippines EXL Service Philippines, Inc. Full timeJob Description:Key ResponsibilitiesThe Operations Manager plays a critical role in driving business outcomes and ensuring the success of our clients. Key responsibilities include:Managing people and overall performance of the program span.Providing strategic guidance and support to team members.Ensuring consistent service delivery and meeting client...
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Delivery Excellence Director
3 days ago
Manila, National Capital Region, Philippines Nezda Global Full timeWe're seeking a seasoned professional to join our team as a Delivery Excellence Director at Nezda Global.About the RoleThis is a mid-senior level full-time position responsible for leading service delivery excellence initiatives, ensuring client satisfaction and service quality.ResponsibilitiesDevelop and implement strategies to drive continuous improvement...
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Operational Excellence Director
4 days ago
Manila, National Capital Region, Philippines Curran Daly & Associates Full timeJob OverviewCurran Daly & Associates is seeking an Operational Excellence Director to lead our finance and accounting function. The successful candidate will have a strong background in business process improvement, with a minimum of 6-8 years of relevant work and leadership experience.The ideal candidate will be responsible for leading the implementation of...
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GEC Service Director
7 days ago
Manila, National Capital Region, Philippines Arcadis Consulting Middle East Limited Full timeArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex...
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Director of Operational Excellence
4 days ago
Manila, National Capital Region, Philippines KMC Solutions Full timeKMC Solutions is seeking an experienced IT Operations Director to lead our team in the Philippines. As a key member of our leadership team, you will drive operational excellence and ensure the success of our technical teams.The ideal candidate will have a strong background in IT management, with a proven track record of leading technical teams and driving...
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Service Delivery Director
1 day ago
Manila, National Capital Region, Philippines NICE Full timeService Delivery DirectorWe are seeking an experienced Service Delivery Director to join our team. The successful candidate will be responsible for leading the service delivery function, providing strategic direction and guidance to ensure delivery of exceptional customer experiences.The role requires strong leadership and technical skills, with a focus on...
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Director, Business Excellence
1 week ago
Manila, National Capital Region, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full timeSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...
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Revenue Cycle Management Director
3 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeSales and Operations Leadership OpportunityAs a Senior Director, you will lead our Sales and Client Services teams in delivering exceptional results and exceeding client expectations.You will be responsible for developing and implementing strategic plans to achieve operational goals, including revenue growth, customer satisfaction, and efficiency...
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Senior Director – Revenue Cycle Management
4 days ago
Manila, National Capital Region, Philippines DME Service Solutions Full timeSenior Director - Revenue Cycle Management (RCM)Job Posting Title: Senior Director – Revenue Cycle Management (RCM)Location: Remote WorkCountry: PhilippinesAbout DME Serve: Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions. Our mission is to develop our...
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Business Excellence Director
4 days ago
Manila, National Capital Region, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full timeSagility Philippines B.V. Branch Office, a leading healthcare domain expertise provider, seeks an experienced Business Excellence Director to optimize the member/patient experience.The ideal candidate will have a proven track record in performance management, people management, and process improvement.Main Responsibilities:Lead the Business Excellence Team...
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GEC Service Director
4 days ago
Manila, National Capital Region, Philippines Poutrix Full timeLocation can be in Philippines, India or RomaniaArcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds,...
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Director of Operations Excellence
2 days ago
Manila, National Capital Region, Philippines Reed Elsevier Shared Services Philippines Inc Full timeJob Description:The Director of Operations Excellence is responsible for ensuring the delivery of exceptional customer service while meeting or exceeding service levels through proactive leadership, organizational, and communication skills. This position involves supervising the REPH Operations team and ensuring that REPH meets expectations and requirements...
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Director of Client Support Excellence
20 hours ago
Manila, National Capital Region, Philippines DTCC Full timeCompany Overview:DTCC is a leading organization at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. Our Chief Client Office (CCO) provides a consistent client experience across all business lines and geographies, enabling enhanced client satisfaction, revenue growth, and business line...
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Food Service Director
4 days ago
Manila, National Capital Region, Philippines FOODEE GLOBAL CONCEPTS Full timeJob SummaryThe Food Service Director will be responsible for overseeing the day-to-day operations of our food business, ensuring seamless service delivery and exceptional customer experiences.Key Responsibilities:Develop and implement operational strategies to drive efficiency, productivity, and profitability.Manage and lead a team of operational staff,...
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Content Excellence Director
10 hours ago
Manila, National Capital Region, Philippines Tbwa ChiatDay Inc Full timeWe're seeking an experienced Content Excellence Director to join our team at Tbwa Chiat/Day Inc. As a key member of our strategy team, you'll be responsible for developing insights and strategic responses to campaign, content, and new product development briefs.About the Team:We're a dynamic and fast-paced team, working with over 300 clients across 40+...