Director of Operations Excellence
1 week ago
Job Description:
Key ResponsibilitiesThe Operations Manager plays a critical role in driving business outcomes and ensuring the success of our clients. Key responsibilities include:
- Managing people and overall performance of the program span.
- Providing strategic guidance and support to team members.
- Ensuring consistent service delivery and meeting client expectations.
- Identifying and implementing process improvements to drive efficiency and effectiveness.
Requirements
To excel in this role, you will need:
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze complex problems and develop effective solutions.
- Experience working in a fast-paced, dynamic environment.
About Us
EXL Service Philippines, Inc. is a leading provider of business process solutions. We are committed to delivering exceptional results and building long-term relationships with our clients.
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