Senior Client Success Associate
22 hours ago
Seeking a Senior Client Success Associate to join our dynamic team at Adaca. In this role, you will be responsible for servicing enquiries and validating ongoing claim submissions to loyalty & reward programs based in Hong Kong & Macau.
**Key Responsibilities:**
- Manage customer service support phone line and inbox, responding to enquiries, program information and solving customer service issues.
- Validate submissions of claims by downloading, checking, and manually updating claims.
- Approve or decline claims and ensure points are awarded accurately through our loyalty platform.
- Create and submit accurate reporting documentation.
- Meet and exceed validation and Service Key Performance Indicators and targets.
**Requirements:**
- 1-2 years+ experience as Client Success Assistant.
- Proficiency in Microsoft 365, Kademi, and Campaign Monitor.
- Experience in customer support for a multinational organisation.
- Demonstrated skills working with complex software and reporting programs including Microsoft.
- Strong written and verbal Cantonese, Mandarin & English.
- Exceptional attention to detail and strong communication skills.
**About Us:
Adaca bridges software development solutions by connecting Australian mid-tier companies with top-tier talents in the Philippines. Our unique approach creates an employee-centric experience that fosters productivity and delivers value to clients.
We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience. If you have a passion for delivering exceptional client experiences and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.
-
Client Success Associate
1 month ago
Taguig, National Capital Region, Philippines Funtomato Consultancy Full timeWe are seeking a highly skilled Client Success Associate to join our team at Funtomato Consultancy.Job Description:As a Client Success Associate, you will be responsible for delivering exceptional customer service and ensuring the satisfaction of our clients.Your primary objective will be to build strong relationships with our clients, understand their...
-
Senior Customer Success Leader
4 weeks ago
Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full timeiOPEX Technologies Philippines - Taguig is seeking a Senior Customer Success Leader to join our team. As a key member of our organization, you will be responsible for developing and driving long-term partnerships with our clients to ensure they realize the full value of their investment with us.Job DescriptionThe Senior Customer Success Leader will play a...
-
Client Support Associate
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob OverviewWe are seeking a skilled Client Support Associate to join our team at Gratitude Philippines.About the RoleThis is a fantastic opportunity for individuals with excellent communication skills and a passion for delivering top-notch customer service.Key ResponsibilitiesProvide timely and effective support to clients via various communication...
-
Senior Proposal Strategist
2 months ago
Taguig, National Capital Region, Philippines Lewis Glanz Consulting Full timeJob Title:Senior Proposal Strategist - Global Client PursuitsAbout the Role:We are seeking a seasoned Senior Proposal Strategist to join our Global Client Pursuits team at Lewis Glanz Consulting. As a key member of our team, you will play a critical role in developing and executing winning proposal strategies for high-value client opportunities.Key...
-
Senior Luxury Client Relations Manager
2 months ago
Taguig, National Capital Region, Philippines Funtomato Consultancy Full timeAbout the RoleFuntomato Consultancy is seeking a highly experienced and skilled Senior Luxury Client Relations Manager to lead our VIP department. This role requires strategic leadership, operational oversight, and exceptional relationship management skills to drive client acquisition, engagement, and retention.Key Responsibilities:Strategic Planning and...
-
Senior Healthcare Account Team Lead
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Healthcare Account Team Lead to join our team at Gratitude Philippines.Compensation PackageThe successful candidate will receive a competitive salary of ₱80,000 - ₱120,000 per month, depending on qualifications and experience.Key ResponsibilitiesThe Senior Healthcare Account Team Lead...
-
Senior SAP Success Factors Consultant
1 month ago
Taguig, National Capital Region, Philippines RecruiterPH Full timeAbout This OpportunityWe are seeking an experienced Senior SAP Success Factors Consultant to join our team at RecruiterPH.Key Responsibilities:Configure and maintain SAP SF modules to drive business growth and efficiency.Manage employee data, including maintaining accurate records and overseeing life cycle processes.Lead talent management processes to...
-
Senior Client Relationship Manager
4 weeks ago
Taguig, National Capital Region, Philippines KMC Solutions Full timeAt KMC Solutions, we are seeking an experienced Senior Client Relationship Manager to join our team. In this role, you will be responsible for managing a team of operations support staff and ensuring excellent service delivery to assigned clients.Key ResponsibilitiesManage a team of operations support staff providing service delivery for assigned clients and...
-
Senior Quality Assurance Professional
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeGratitude Philippines is seeking a highly skilled Senior Quality Assurance Professional to join our team. This role is ideal for an experienced professional with a strong background in quality assurance and process improvement.The estimated salary for this position is PHP 250,000 - PHP 350,000 per month, depending on experience.About the RoleWe are looking...
-
Customer Success Representative
4 weeks ago
Taguig, National Capital Region, Philippines WHR Global Consulting Full timeJob Title: Customer Success Representative">About WHR Global Consulting:">We are a global talent solution provider dedicated to connecting clients with exceptional professionals like you.">Job Summary:">We are seeking a highly motivated and driven Field Sales Agent to join our team. As a Field Sales Agent, you will be responsible for driving our company's...
-
Customer Success and Revenue Growth Lead
2 months ago
Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full timeAbout IOPEX Technologies Philippines - TaguigWe are a growing company that values long-term partnerships with our clients. Our Customer Success Rockstar will help us develop and drive these partnerships to ensure our clients remain successful by realizing the full value of their investment with us.
-
Senior Risk Management Specialist
2 days ago
Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob Title: Senior Risk Management SpecialistWe are seeking a highly skilled and experienced Senior Risk Management Specialist to join our team at TASQ Staffing Solutions. As a key member of our organization, you will play a crucial role in developing and implementing effective risk management strategies to ensure the long-term success of our clients.
-
Business Development Associate
2 months ago
Taguig, National Capital Region, Philippines Trinity Workforce Solutions Full timeJob OverviewWe are seeking a highly skilled Business Development Associate to join our sales-focused team at Trinity Workforce Solutions. This is an exciting opportunity for a motivated and results-driven individual to drive sales retention, conflict resolution, and customer satisfaction.Key ResponsibilitiesDrive Sales Retention: Exceed productivity...
-
Chief Client Relationship Manager
2 months ago
Taguig, National Capital Region, Philippines KMC Solutions Full timeKMC Solutions is a leading provider of innovative solutions, dedicated to delivering exceptional service experiences that drive business growth.Estimated Salary: ₱3,500,000 - ₱5,500,000 per annumThis role offers a competitive salary, commensurate with experience and qualifications.About the JobWe are seeking an experienced Chief Client Relationship...
-
Senior Credit Channel Development Manager
1 month ago
Taguig, National Capital Region, Philippines Visage Executive Search Full timeJob DescriptionWe are seeking a highly skilled Senior Credit Channel Development Manager to join our team at Visage Executive Search.About the RoleThis is a key leadership position responsible for overseeing the development and implementation of credit channel strategies across various business units. The successful candidate will be an experienced...
-
Senior ServiceNow Solutions Expert
1 month ago
Taguig, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Senior ServiceNow Solutions ExpertWe are seeking a highly experienced ServiceNow Functional Consultant to join our team at Gratitude Philippines. As a Senior ServiceNow Solutions Expert, you will act as a subject matter expert for ServiceNow solution definitions and play a key role in delivering innovative solutions to address business...
-
Senior Sales Consultant
1 month ago
Taguig, National Capital Region, Philippines JOB MATCHMAKER Full timeWe are seeking a highly experienced Senior Sales Consultant to join our team at Job Matchmaker. This is an exceptional opportunity for sales professionals looking to take their career to the next level.About the RoleAs a Senior Sales Consultant, you will be responsible for developing and executing sales strategies to drive business growth. You will work...
-
Customer Support Associate
1 month ago
Taguig, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full timeAyuda Business Management Solution Inc. is seeking a highly skilled Customer Support Associate to join our team. This role plays a critical part in delivering exceptional customer service and support, ensuring our clients receive the highest level of care.Job DescriptionAs a Customer Support Associate, you will be responsible for providing top-notch support...
-
Senior Procurement Advisor to CEO
2 months ago
Taguig, National Capital Region, Philippines Cobden & Carter International Full timeJob OverviewCobden & Carter International is seeking a seasoned professional to serve as Senior Procurement Advisor to our Chief Executive Officer. This role requires expertise in procurement law and the ability to provide strategic guidance to senior leadership.About the RoleWe are offering an estimated salary of $120,000 per annum for this position.Key...
-
Taguig, National Capital Region, Philippines IOPEX Technologies Philippines - Taguig Full timeAbout the RoleWe are seeking a talented Customer Success Rockstar to join our growing team at IOPEX Technologies Philippines - Taguig. As a key member of our organization, you will play a crucial role in developing and driving long-term partnerships with our clients, ensuring their continued success and growth.Your primary responsibility will be to guide our...