Customer Partnership Manager

4 hours ago

San Fernando, Central Luzon, Philippines beBeeSuccess Full time ₱45,000 - ₱75,000
Customer Success Expert

At our organization, we're dedicated to elevating each conversation with a platform that drives real-time insights and automation for our customers. We believe every employee leverages industry-leading AI to constantly refine our platform and their own skills.

Key Responsibilities:
  • Lead all post-sales activities for our customers through strong relationship-building, product knowledge, planning, and execution.
  • Act as the voice of the customer within our organization, working cross-functionally with Sales, Marketing, Product, Engineering, and Data Science to ensure a consistent and strong customer message is embedded in everything we do.
  • Develop a positive, trusted relationship with your customers by providing value throughout the customer partnership.
  • Retain long-term partnerships with customers by independently renewing successful customers.
  • Establish and oversee the customer's adoption, training, and development of best practices to continually drive incremental value and return on the customer's investment.
Required Skills and Qualifications:
  • 1-5 years of experience in Customer Success.
  • Experience with telecommunication or SaaS providers required.
  • A real passion for providing top-notch account management.
  • Excellent time management and organizational skills with the ability to track numerous details.
Benefits:

We believe in investing in our people, offering competitive benefits and perks, alongside a robust training program that helps you reach your full potential.

Others:

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn't satisfy every qualification, we encourage you to apply.

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