HR Director

2 days ago


Quezon City, National Capital Region, Philippines Global Cosmetics Full time

About Global Cosmetics

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At Global Cosmetics, we are dedicated to providing exceptional customer experiences in the retail industry. Our HR Manager plays a pivotal role in ensuring that our workforce is equipped to deliver outstanding results.

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Job Overview

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We are seeking an experienced HR Director - Retail Operations to lead our human resources functions across all retail locations. As a key member of our management team, you will be responsible for implementing strategies that drive employee engagement, talent development, and operational efficiency.

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Key Responsibilities:

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  • Talent Management: Develop and execute recruitment strategies to attract top sales associates, store staff, and back-office personnel. Manage the hiring process, including job postings, screening, interviews, and onboarding.">
  • Employee Relations and Engagement: Act as the primary point of contact for employee concerns, grievances, and workplace disputes. Implement engagement activities tailored for retail staff, such as recognition programs, team-building events, and wellness initiatives.">
  • Performance Management: Oversee the performance appraisal process, providing tools and training to store managers. Collaborate with department heads to set performance goals and develop action plans for underperforming employees.">
  • Training and Development: Conduct needs assessments to determine training requirements for sales, customer service, and leadership roles. Organize workshops and on-the-job training programs for store staff.">
  • Compensation and Benefits: Manage payroll and ensure timely processing in collaboration with the finance team. Administer government-mandated benefits (SSS, PhilHealth, Pag-IBIG, and 13th-month pay). Conduct market research to maintain competitive salaries, especially for frontline retail roles.">
  • Legal Compliance and Labor Relations: Ensure compliance with the Philippine Labor Code, including proper handling of work hours, overtime, and rest day regulations for retail workers. Handle disciplinary actions, terminations, and employee grievances with proper documentation.">
  • Strategic HR Planning: Collaborate with management to forecast staffing needs, especially during peak seasons. Develop strategies for talent retention in retail, reducing turnover rates.">
  • Policy Development and Implementation: Develop and update HR policies that address the unique needs of a retail environment, such as attendance, store transfers, and incentives. Communicate policies to employees and ensure consistent implementation across locations.">
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Requirements:

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  • Education: Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. Professional certification (e.g., CHRP, SHRM, CIPD) is an advantage.">
  • Experience: At least 5 years of HR experience, with 2+ years in a managerial role, preferably in a retail or service-oriented industry. Strong understanding of Philippine labor laws and retail HR challenges.">
  • Skillset: Excellent interpersonal and communication skills, especially with frontline workers. Leadership and team management capabilities. Proficiency in HRIS systems and payroll tools. Strong organizational and problem-solving skills.">
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Salary: ₱120,000 - ₱180,000 per annum, depending on qualifications and experience.
We offer a comprehensive compensation package, including health insurance, retirement plan, and opportunities for professional growth and development.


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