Sales Operations Manager
2 days ago
At Dentsu Myco Services, Inc., we are seeking a highly skilled Sales Operations Manager to join our team. As a key member of our sales operations department, you will be responsible for managing all aspects of the Google Analytics licensing renewals process, ensuring the accuracy of our pipeline management system (NetSuite) and the Google pipeline management system (Salesforce).
This role requires attention to detail, timeliness, accuracy, and the ability to always be 3 months ahead of the game. You will work closely with our Client Success, Client Services, Net New, and Operations teams and report to the Sales Operations Team Lead.
- Manage net-new and renewal processes related to all Google Marketing Platform products
- Support Sales Operations Team Lead on GMP 360 renewal contract, including 18-month rolling pipeline with NetSuite system
- Creation of relevant documentation and pricing tools 3 months prior to renewal dates
- Supporting Client Success and Client Services teams on each client to provide relevant information for the renewal
- Creation and submission of Google GMP Purchase Orders
- Handoff of net-new licenses for activation
- Maintenance of Google Analytics Premium Reseller tracking
- Management of Google Tech Maturity leads
- Support the Sales Operations team
- Weekly team meetings & meetings with the Sales Operations Team Leader
- Oversee and QA team's maintenance of Google's CRM opportunities and synchronization with NetSuite opps
- Maintain NetSuite sales related records for GMP 360 renewals
- Opportunities & Proposals (including all data points such as pricing, items, COGS, etc.)
- Sales Calculators
- NetSuite maintenance of clients
- Liaison with Google Marketing Platform (GMP) License team to ensure timely and proper renewal and activation of licenses
- Contract Validation
- Review of all NetSuite sales when they are approaching final sale
- Creation of Sales Orders after completion of sale
- Ensure accuracy of NetSuite Proposal line items, sales calculators, and relevant documents
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Sales and Operations Manager
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