Administrative Coordinator

5 hours ago

Quezon City, National Capital Region, Philippines INDEX ZONE CARWASH & DETAILING SERVICES Full time
Job Summary:

We are seeking a highly organized and customer-focused Administrative Coordinator to join our team at Index Zone Carwash and Detailing Services. As an essential member of our operations, you will play a crucial role in ensuring the smooth day-to-day functioning of our branches. Your primary responsibility will be handling administrative tasks, managing inventory & supplies, and supporting the team in maintaining excellent service standards.

The ideal candidate will have strong communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment. If you're detail-oriented, organized, and reliable, this position is perfect for you.

Key Responsibilities:
  • Greet and assist customers with inquiries, service options, and bookings both in-person and over the phone.
  • Provide detailed information about services, pricing, and promotions to help customers make informed decisions.
  • Address customer concerns, complaints, and feedback, ensuring a positive experience.
  • Handle day-to-day administrative duties, including filing, data entry, and record-keeping.
  • Manage appointments and coordinate scheduling for car cleaning and detailing services.
  • Update and maintain customer records, invoices, and service history.
  • Monitor inventory levels of cleaning products, tools, and other supplies.
  • Assist in ordering and restocking supplies to ensure smooth operations.
  • Cash Handling & Financial Tasks:

    Process payments and issue receipts for customers.
  • Assist with daily cash reconciliation and report any discrepancies.
  • Manage petty cash for branch-related expenses.

Qualifications:

High school diploma or equivalent (College degree in Business Administration or related field is a plus). At least 1-2 years of experience in an administrative or customer service role (preferably in a service-oriented business). Strong communication and interpersonal skills. Basic knowledge of office software (MS Office, Google Workspace, etc.). Ability to multitask and work in a fast-paced environment. Detail-oriented, organized, and reliable. Friendly and approachable demeanor with a customer-first attitude.

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