Network Support Specialist for Optical Transport and Switching Systems

7 days ago


Manila, National Capital Region, Philippines Ciena Corporation Full time
About the Job:

We are seeking a talented Technical Support Professional to join our team as an Associate, Global Technical Support. In this role, you will provide system level pre & post-sales support for CIENA's Customer base.

You will work closely with internal customer-facing teams to manage customer issues and provide on-call duties 24x7 when required. The ideal candidate will have a strong background in telecommunications, with experience in operation, maintenance and troubleshooting of fiber optic transport systems and associated technologies.

Responsibilities:

  • Provide system level pre & post-sales support for CIENA's Customer base.
  • Remote or on-site testing, troubleshooting and technical support for CIENA products.
  • Work closely with internal customer-facing teams to manage customer issues.
  • Provide on-call duties 24x7 when required.


  • Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

    We are seeking a highly skilled Optical Network Specialist to join our organization. The successful candidate will be responsible for the maintenance, troubleshooting, and optimization of optical network equipment, ensuring network stability and efficiency.Key Responsibilities:Network Equipment Maintenance: Oversee the maintenance and support of WDM, OTN,...


  • Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full time

    Job OverviewAbout eClerx Philippines, Inc.eClerx Philippines, Inc. is a leading provider of business process outsourcing (BPO) solutions, serving clients globally across various industries. We are seeking an experienced Network Engineer to join our team, focusing on fiber optic network design and implementation.ResponsibilitiesFiber optic network planning...


  • Manila, National Capital Region, Philippines Ciena Full time

    Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...


  • Manila, National Capital Region, Philippines Ciena Full time

    Join Our TeamCiena is a technology leader that values innovation and collaboration. We are seeking an experienced Associate, Global Technical Support, to join our team.Job DescriptionAs a key member of our technical support team, you will be responsible for providing system-level pre-sales and post-sales support for Ciena's customer base. This includes...


  • Manila, National Capital Region, Philippines Ciena Corporation Full time

    Ciena Corporation is a global leader in networking and communications solutions. We are seeking a Technical Support Professional - Optical Platforms to join our team.Job SummaryProvide technical support to customers for Ciena's optical platforms, including troubleshooting, root cause analysis, and resolution.Work closely with internal teams, including...


  • Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

    We are seeking a highly skilled Optical Maintenance Engineer to join our team. The successful candidate will be responsible for the maintenance, troubleshooting, and optimization of optical network equipment, ensuring network stability and efficiency while providing technical support to customers.Key Responsibilities:Optical Equipment Maintenance: Oversee...


  • Manila, National Capital Region, Philippines Globe Telecom Full time

    Job DescriptionGlobe Telecom is committed to creating a wonderful world for our people, business, and nation. By uniting individuals with passion who believe they can make a difference, we are confident that we can achieve this goal.We are seeking an IP and Transport Network Engineer to join our team. The successful candidate will play a crucial role in...


  • Manila, National Capital Region, Philippines Ciena Corporation Full time

    Job Description:Ciena Corporation is seeking a skilled Technical Support Professional to join our team. As an Associate, Global Technical Support, you will be responsible for providing system level pre & post-sales support for CIENA's Customer base.This includes remote or on-site testing, troubleshooting and technical support for CIENA products. You will...


  • Manila, National Capital Region, Philippines eClerx Philippines, Inc. Full time

    We're looking for an experienced Network Engineer to join our team at eClerx Philippines, Inc. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining complex fiber optic networks.Main ResponsibilitiesFiber optic network planning, design, and implementationCapacity management and network optimizationFiber...


  • Manila, National Capital Region, Philippines Ciena Corporation Full time

    About the Role:We are looking for a talented System Level Support Engineer to join our team. As an Associate, Global Technical Support, you will be responsible for providing technical support for CIENA's Customer base.You will work closely with internal customer-facing teams to manage customer issues and provide on-call duties 24x7 when required. The ideal...


  • Manila, National Capital Region, Philippines Staff Domain Inc Full time

    We are looking for a highly skilled Network Support Specialist to join our team at Staff Domain Inc. As an L2 Service Desk professional, you will be responsible for resolving technical incidents related to networking, cloud services, and security systems.Key Responsibilities:Resolve Level 2 technical incidents related to networking, cloud services, and...


  • Manila, National Capital Region, Philippines George Optical Inc. Full time

    About the JobWe are looking for a skilled Visual Merchandising Specialist to join our team at George Optical Inc.In this role, you will be responsible for developing and implementing visually appealing store displays that enhance the overall shopping experience.You will work closely with cross-functional teams to develop and execute visual merchandising...


  • Manila, National Capital Region, Philippines Ciena Corporation Full time

    At Ciena Corporation, we are committed to building and fostering an environment where our employees feel respected, valued, and heard. We are seeking a Senior Converged Network Support Engineer to join our team.Key ResponsibilitiesProvide expert technical support to customers for Ciena's converged packet optical platforms, including troubleshooting, root...


  • Manila, National Capital Region, Philippines Booth and Partners Full time

    Job Description:Design and implement core IT infrastructure components, including network infrastructure (LAN/WAN, firewalls, routers, switches), server infrastructure (physical and virtual), storage systems, telephony systems (VoIP/PBX), and related software.Provide comprehensive technical support for all infrastructure, systems, and services, including...


  • Manila, National Capital Region, Philippines AHD Advance Communication System, Inc. Full time

    Key ResponsibilitiesCable Transport Engineering: Oversee the engineering, permitting, and construction phases of OSP infrastructure, including fiber optic and copper network installation.Project Management: Develop and manage project plans, schedules, and budgets for OSP construction and network deployment.Collaboration: Coordinate with internal teams,...


  • Manila, National Capital Region, Philippines Globe Telecom Full time

    Key ResponsibilitiesThe IP and Transport Network Engineer will be responsible for:Monitoring the IP and Transport network to ensure it is functioning according to design, and to ensure the availability of the network with minimal downtime.Assisting in the design, management, and operations of the Globe IP and optical network as a whole.We are seeking an...


  • Manila, National Capital Region, Philippines Ciena Full time

    Ciena is a technology company that leads with humanity. Our people-first philosophy prioritizes personalized work environments, empowering individual growth and wellbeing. We're committed to making a meaningful social, community, and societal impact.Your Role:As a Technical Support Engineer at Ciena, you will report to the Optical Support Manager and provide...


  • Manila, National Capital Region, Philippines Ciena Full time

    Ciena's approach to technology and humanity-driven business priorities empowers our employees to prioritize their passions, growth, wellbeing and belonging in a personalized and flexible work environment. Our Technical Support Engineers report to the Optical Support Manager and provide system level pre & post-sales support for CIENA's Customer base.Key...


  • Manila, National Capital Region, Philippines EDM IT WEB SOLUTIONS OPC Full time

    About UsAt EDM IT WEB SOLUTIONS OPC, we are committed to delivering cutting-edge technology solutions that meet the evolving needs of our clients.We are seeking an experienced System and Network Administrator to join our team. This is a full-time position requiring strong technical skills and excellent communication abilities.Key ResponsibilitiesAdminister,...


  • Manila, National Capital Region, Philippines Cosmic Technology Inc. Full time

    We are seeking a motivated individual to join our team as a Driver with Installer Abilities. The ideal candidate should have experience or abilities in fiber optic installation along with a valid driver's license. As a driver, you will be responsible for transporting equipment, materials, and personnel to various job sites. Additionally, you will assist with...