Optical Maintenance Engineer

3 days ago


Manila, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time

We are seeking a highly skilled Optical Maintenance Engineer to join our team. The successful candidate will be responsible for the maintenance, troubleshooting, and optimization of optical network equipment, ensuring network stability and efficiency while providing technical support to customers.

Key Responsibilities:

  • Optical Equipment Maintenance: Oversee the maintenance and support of WDM, OTN, and MSTP optical network systems.
  • Technical Support: Provide remote troubleshooting and assist in service restoration during network outages.
  • Network Configuration & Optimization: Conduct optical layer power commissioning, optimization, and service configuration to ensure network performance.
  • Software Updates & Upgrades: Perform patch updates and software upgrades for OSNx800/OSNx500 Series to address defects and maintain version consistency.
  • Onsite Maintenance Support: Provide technical assistance on-site for critical issues beyond the capabilities of customers or subcontractors, following SLA guidelines.
  • Problem Resolution & Implementation: Analyze network issues, develop technical solutions, and implement them efficiently in live network environments.
  • Proactive Network Maintenance: Conduct risk assessments, accident drills, contingency planning, and topology updates to maintain network stability.
  • Customer Communication & Coordination: Engage with clients to discuss technical solutions, lead routine service meetings, and ensure customer satisfaction.

Qualifications & Requirements:

  • Proven Experience in Optical Network Maintenance, with expertise in WDM, OTN, MSTP, and related technologies.
  • Strong Troubleshooting and Analytical Skills, with the ability to diagnose and resolve technical issues efficiently.
  • Knowledge of Software & Hardware Systems, including optical equipment patching, version control, and software updates.
  • Excellent Communication and Interpersonal Skills, with the ability to interact effectively with clients and internal teams.
  • Proactive and Solution-Oriented Approach, with experience in network optimization and risk management.

Apply Now

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