IT Network Specialist
5 days ago
Job Description:
- Design and implement core IT infrastructure components, including network infrastructure (LAN/WAN, firewalls, routers, switches), server infrastructure (physical and virtual), storage systems, telephony systems (VoIP/PBX), and related software.
- Provide comprehensive technical support for all infrastructure, systems, and services, including troubleshooting, incident management, and problem resolution.
Responsibilities:
- Monitor IT infrastructure systems (24/5) to identify potential issues and ensure optimal performance.
- Manage and resolve infrastructure-level incidents escalated by Client Services, adhering to established procedures and escalation protocols.
- Collaborate with vendors, service providers, and contractors for infrastructure-related projects and support.
Key Skills and Qualifications:
- Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education.
- Minimum of 2 years of relevant experience in systems administration.
- Excellent problem-solving and analytical skills.
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