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Capacity Planning Specialist

1 week ago

Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full time
Job Overview:

This role involves providing critical support to our operations team as a Capacity Planning Specialist. You will maintain hiring plans, develop rolling forecasts, generate schedules, and manage rosters on a weekly basis.

Key Responsibilities:

  • Maintain accurate and up-to-date records of historical data.
  • Develop and implement trend analysis techniques to predict future business outcomes.
  • Collaborate with cross-functional teams to ensure alignment and consistency.
  • Provide expert advice on workforce management best practices.

Requirements:

  • Minimum 1 year experience in Workforce Management and Forecasting.
  • Advanced analytical skills and ability to interpret complex data.
  • Strong communication and collaboration skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.