Global Trade Support Specialist
6 days ago
Offshore Business Processing seeks an experienced Global Trade Support Specialist to join our team in Ortigas or Cubao. This role is ideal for individuals with a passion for logistics and trade management.
About the Role
We are looking for a highly skilled and detail-oriented individual to provide exceptional support to our clients in the freight forwarding, logistics, or shipping industry. As a Global Trade Support Specialist, you will be responsible for managing client-specific tasks, including placing export bookings, confirming shipment details, and requesting debit notes and profit shares.
Key Responsibilities
- Place export bookings with origin offices
- Confirm export booking details with origin offices
- Confirm shipment ready date for collection with origin offices
- Confirm airline website tracking departure and arrival data
- Request debit note and profit share upon origin departure date
- Chased debit note and profit share weekly
Other Key Tasks
- Quoting (General Cargo) / Spot Quote
- Rate Management: Entering/Updating New rates (lines) – Client and Supplier
- EDI Costings/Quote Systems
- Adding CIV and PO numbers in jobs
- Cancelling & Archiving Orders
- Container Breakup Update
- Landed Costing
- Product Listing
- Update Transfer number
- Update Exchange rates
- Deriving EFT/FTP Reports
- DAP/DDU/DDP quote
- Updating Handling Charge
- Updating Sailing Schedule
Requirements
To be successful as a Global Trade Support Specialist, you should have at least 1-year of experience in Customer Service or Sales Support in Freight Forwarding, Logistics, or Shipping industry. You must have a high level of attention to detail and accuracy, excellent English skills in both written and oral, and the ability to cope with repetitive or continuous support queries. Solid computer skills with the ability to learn new systems quickly are also essential. A positive attitude towards difficult situations and willingness to work in Ortigas or Cubao are also required.
Benefits
We offer a competitive salary range of PHP 150,000 - 200,000 per annum, depending on experience, plus attractive benefits and perks. Our company values its employees and offers opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about logistics and trade management, we encourage you to apply for this exciting opportunity.
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