Customer Support Specialist

4 days ago


Pasig, National Capital Region, Philippines Tasq Staffing Solutions Full time
Job Summary:

In this role as a Customer Support Specialist, you will provide exceptional support to our customers through various channels. This involves answering customer inquiries about our products and services, providing prompt and courteous responses, and assisting with product or service-related questions.

Key Responsibilities:
  • Handling incoming calls, webforms, emails, chats, or social media inquiries from customers
  • Providing information about products, services, promotions, and policies
  • Guiding customers through account setup, billing inquiries, or order placement

Requirements:
  • Excellent Spanish/English communication skills
  • Knowledge of Windows applications (Microsoft Word and Excel) or similar software applications; proficiency preferred
  • At least 1-year experience in a call center environment demonstrating professional phone skills is required
  • At least 1-year experience providing product technical support

Benefits:
Health insurance, life insurance, performance bonus

This is a full-time position with a competitive salary range of Php70,000.00 - Php80,000.00 per month. We are looking for a flexible candidate who can work 24/7 operations supporting US, APAC, EMEA regions.

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