Technical Support Specialist
5 days ago
Company Overview
">Ayuda Business Management Solutions Inc. is a leading provider of business management solutions, and we're seeking a highly skilled Technical Support Specialist to join our team.
">Job Description:
">- ">
- Provide direct first-level technical support via various communication channels, including telephone, email, and web.">
- Analyze and resolve customer inquiries and issues in a timely and efficient manner.">
- Collaborate with internal stakeholders to ensure seamless support delivery and effective issue escalation.">
Required Skills and Qualifications:
">- ">
- Bachelor's degree in Engineering or Computer Science-related field.">
- At least 5 years of experience in NetSuite, with a strong understanding of its functionality and features.">
- Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.">
- Familiarity with NetSuite certifications and CPA is a plus.">
Benefits:
">We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and innovation.
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