Customer Service and Operations Manager

About the RoleThis position is responsible for managing a team of customer service representatives and overseeing call center operations.You will work closely with senior stakeholders to determine values and mission and plan for short and long-term goals.Recruit, select, hire, and train new call center personnel.Prepare call center performance reports by...

About Global Process Manager Inc.We are a leading maritime service partner operating in over 700 ports worldwide, serving 35,000 seafarers with provision and stores services. Our mission is to provide ease of mind and ease of use through technology and decades of know-how. We partner closely with our customers on budget management, nutrition guidance, chef...

At Global Process Manager Inc., we strive to be at the forefront of the marine supply industry through innovative solutions and exceptional customer service.We operate from over 30 locations worldwide, providing comprehensive coverage of major shipping locations. Our dedicated team of 1,800 employees works tirelessly to ensure seamless ordering and delivery...

Job Overview:We are seeking an experienced Operations Supervisor to join our team at Bosch Service Solutions, Inc. As an Operations Supervisor, you will play a key role in managing the day-to-day activities of our projects, ensuring that our clients receive exceptional service.About the Job:The successful candidate will have strong leadership skills, with...

Job OverviewWe are seeking a skilled Operations Manager to join our team at DME Service Solutions. In this role, you will be responsible for managing a team of customer service representatives and ensuring they provide high-quality service to our clients.As an Operations Manager, you will monitor calls and other correspondence between representatives and...

Enhance Operational EfficiencyWe are looking for a seasoned professional to join our team as a Senior Process Black Belt. In this role, you will lead and manage business process improvement projects aimed at enhancing efficiency, quality, and customer satisfaction within our organization.You will work closely with cross-functional teams to identify...

Key ResponsibilitiesThe Operations Manager will be responsible for:Managing a team of customer service representatives.Monitoring calls and other correspondence between representatives and customers.Ensuring compliance with company guidelines.This role requires strong leadership and problem-solving skills, as well as the ability to analyze data and make...

Supervisor/Operation Manager - Future Candidates – PHJob Posting Title: Supervisor/Operation Manager – Future CandidatesReports to: Immediate SuperiorLocation: Remote WorkCountry: PhilippinesAbout DME Serve:Founded in 2021, DME Service Solutions, LLC strives to be the industry leader in global call center business process outsourcing service solutions....

About Global Process Manager Inc.We are the world's leading provider of operational excellence solutions with a global presence and a market share of approximately 12%.Our cutting-edge digital marketplace, Source2Sea, has revolutionized the industry by providing 24/7 global online sourcing and logistics services to our customers.We are committed to reducing...

Job Description:At Bosch Service Solutions, Inc., we are seeking an experienced Operations Supervisor to join our team. As an Operations Supervisor, you will play a key role in managing the day-to-day activities of our projects, ensuring that our clients receive exceptional service.About the Role:The successful candidate will have strong leadership skills,...

We are a global company with a rich history of innovation and excellence. Our digital marketplace, Source2Sea, has revolutionized the marine supply industry by providing our customers with 24/7 online sourcing and logistics capabilities.We have over 30 locations worldwide, with a team of 1,800 employees dedicated to delivering exceptional service to our...

Role SummaryWe are seeking an experienced Operations Reporting Lead to drive business growth through data-driven insights.The ideal candidate will have a deep understanding of customer service operations and analytics, as well as strong leadership and collaboration skills.Key Responsibilities:Develop and maintain reports that track key performance indicators...

About Global Process Manager Inc.We are a global leader in operational excellence solutions, delivering value to our customers through our market-leading position.Our digital marketplace, Source2Sea, offers 24/7 global online sourcing and logistics services, transforming the industry.We are dedicated to reducing our environmental footprint while meeting the...

About Global Process Manager Inc.We are a global company with over 30 locations worldwide, specializing in marine provisions and stores. Our digital marketplace, Source2Sea, is leading the transformation of the marine supply industry. We offer 24/7 online sourcing and logistics, providing data transparency, automation, and convenience to our customers.We...

At Global Process Manager Inc., we are committed to providing full service of provision and stores, persistently fuelling better lives on board vessels across the globe. As a Sales Support Officer, you will contribute to the efficiency and effectiveness of the sales process by performing various tasks such as code cracking, price updates, and direct PO...

About Global Process Manager Inc.We are a global leader in the provision of operational excellence solutions, serving customers across the globe with a market share of approximately 12%.Our innovative digital marketplace, Source2Sea, has transformed the industry by offering 24/7 global online sourcing and logistics services.We are dedicated to reducing our...

Role OverviewWe are looking for a MICE Operations Coordinator to join our team at Global Process Manager Inc.Key ResponsibilitiesCoordinating meetings, incentives, conferences, and exhibitions (MICE) events, including venue selection, catering, and transportation.Managing event logistics, such as registrations, travel arrangements, and...

Job OverviewAt Fejobs Human Resources Management Service, we are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. As a member of our customer service team, you will play a critical role in delivering exceptional service to our clients.

Job OverviewWe are seeking a highly skilled Customer Service Quality Assurance Specialist to join our team. As a key member of our customer experience team, you will play a critical role in evaluating and analyzing customer interactions to improve satisfaction scores.In this position, you will:Evaluate and analyze customer interactions to identify areas for...

Fejobs Human Resources Management Service provides exceptional customer service experiences by hiring a skilled Call Center Representative. This full-time position is perfect for fresh graduates or students seeking a career in the industry.About the RoleWe are looking for an individual who can address inquiries, resolve issues, and maintain accurate records...