Customer Service Quality Assurance Specialist

Job OverviewWe are seeking a Quality Assurance Specialist to join our team at EXL Service Philippines, Inc. In this role, you will be responsible for ensuring the highest quality standards in our operations.ResponsibilitiesYou must have in-depth knowledge of the insurance domain and quality systems (ISO, COPC).Familiarity with QC FMEA tools is preferred.You...

About the PositionWe are looking for a talented Quality Assurance Specialist to join our team at 2GO Group Inc. As a key member of our quality assurance team, you will be responsible for ensuring that our services meet the highest standards of quality.Your expertise in quality assurance, performance improvement, and operational support will be instrumental...

Job OverviewAt LIKAS YAMAN SERVICE CORPORATION, we are seeking a highly skilled and experienced QA / QC Engineer to join our team. As a key member of our quality assurance team, you will play a crucial role in ensuring the highest standards of quality in our projects.About the RoleDevelop and implement quality assurance plans that align with company...

What You'll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help ensure proper information is being given to customers while you analyze spreadsheets to pinpoint any...

About the RoleAs a Quality Assurance Specialist at Private Advertiser, you will play a pivotal role in delivering exceptional customer service across our contact center operations. This full-time position is based in our Ortigas, Pasig City office, Metro Manila.Our team strives to provide world-class customer experiences, and we're looking for a dedicated...

Job OverviewWe are seeking a meticulous and detail-oriented Quality Assurance Specialist to monitor the performance of our agents and ensure high-quality service delivery. The QA Specialist will be responsible for evaluating agent calls, providing feedback, and assisting with training and performance improvement.

Quality Assurance Specialist Job SummaryWe're seeking an experienced Quality Assurance Specialist to join our team. The successful candidate will be responsible for developing and implementing quality assurance processes and metrics to monitor and measure agent performance. This includes conducting regular evaluations and feedback sessions with contact...

About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at SMARTPETRO INC. The successful candidate will be responsible for ensuring the highest standards of quality in our services.

Career Opportunities: Senior Quality Assurance SpecialistHarte Hanks seeks a highly skilled and motivated Senior Quality Assurance Specialist to join our team. In this role, you will play a key part in ensuring the delivery of exceptional customer service through all channels. Your primary responsibility will be to analyze quality inspection data to identify...

Job Title: Quality Assurance Analyst IAt Linda Hausermann & Associates, we are committed to delivering exceptional customer experiences. As a Quality Assurance Analyst I, you will play a crucial role in ensuring the quality of our customer interactions.Key Responsibilities:Monitor and evaluate the quality of inbound and/or outbound telephone calls and other...

Job Description - Specialist, Quality Assurance (0418K)Specialist, Quality AssuranceBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working onsite in Araneta Cubao, Quezon City & Dumaguete City, Philippines, you'll be a part of bringing humanity to business....

Job OverviewCebu Pacific Air is seeking a highly skilled Customer Quality Specialist to join its team. As a key member of the customer experience department, you will play a vital role in ensuring that our customers receive high-quality service.Key ResponsibilitiesConduct regular quality audits of customer interaction evaluations to ensure adherence to...

Job Summary:We are seeking a Quality Assurance Specialist to join our team at Skills and Talent Employment Pool Inc. (STEP). As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.You will assist in encoding and other tasks, and will be willing to work on project-based assignments that last between...

RESPONSIBILITIES:Develops, implements, and manages testing processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.Review and analyze user stories (US).Design and execute test cases (manual or automated), analyze results, and report bugs and errors to the development team.Perform product testing...

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

We're seeking a talented Software Quality Assurance Specialist to join our team at Cepat Kredit Financing Inc. The ideal candidate will have a strong background in software quality assurance, with a focus on testing and quality analysis.The successful candidate will possess a Bachelor's degree in Computer Science or a related field, with 2-3 years of...

About the PositionWe are seeking an experienced Quality Assurance Specialist to join our team at Turris Phil. Inc.Your key responsibilities will include ensuring team adherence to Food Flow Inc's Health, Safety and Environmental procedures, the Company Handbook, Quality and Environmental standards, and all other Company policies and procedures.Ensures team...

Job DescriptionWe are seeking a highly skilled ERP Test Management & QA Specialist to lead our quality assurance efforts for a high-impact ERP project. This role involves developing, implementing, and overseeing a comprehensive testing strategy to ensure the application meets all functional and non-functional requirements.The specialist will be responsible...

At Genpact Services LLC, we are committed to delivering high-quality services that meet the evolving needs of our clients. As a Quality Assurance Specialist, you will play a critical role in ensuring that our processes and procedures align with industry best practices and client expectations.The ideal candidate will have experience in quality monitoring...

At TeleTech Holdings, Inc., we're passionate about delivering exceptional customer experiences. As a Quality Assurance Expert, you'll play a vital role in ensuring our customers receive the highest level of service.About the RoleThis position involves evaluating and analyzing customer interactions to identify areas for improvement. You'll work closely with...