Transformation Excellence Lead
7 hours ago
Neksjob Corporation is seeking a highly skilled Transformation Excellence Lead to join our team. As a key member of our organization, you will be responsible for driving business excellence and operational improvement initiatives across the company.
About the RoleThis exciting opportunity is focused on facilitating process improvement, building Operational/Delivery Excellence training, and coaching on business excellence principles. You will work closely with cross-functional teams to create, monitor, measure, and analyze standardized processes.
- Facilitate process improvement and assist business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment
- Develop and deliver Operational/Delivery Excellence training and coach on business excellence principles
- Support the development and implementation of a formal management review of Key Performance/Operating results and train/coach all functional areas on measurement principles
- Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
- Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis
- Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
- Communicate salient quality issues and business opportunities to key management stakeholders
To be successful in this role, you will need:
- Bachelor's Degree or equivalent relevant experience
- Minimum 3 years of experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting
- Experience in BPO industry
- Effective communication skills, ability to handle certain situations, and thorough knowledge of six sigma
- Six Sigma Green Belt Certified or Trained
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