Transformation Excellence Leader
1 month ago
We are a dynamic organization dedicated to delivering exceptional results through process improvement and operational excellence. As we continue to grow, we are seeking a highly skilled Transformation Excellence Leader to join our team.
Job DescriptionKey Responsibilities:- Facilitate process improvement initiatives and support business owners in enhancing existing process performance through analysis, employee input, and project management expertise.
- Develop and deliver Operational Excellence training programs and coach employees on business excellence principles.
- Assist the organization in creating, monitoring, measuring, and analyzing standardized processes.
- Support the development and implementation of formal management reviews for Key Performance/Operating results and train all functional areas on measurement principles.
- Provide input and support for weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
- Facilitate and participate in cross-functional Process Improvement Initiatives and root cause analysis.
- Implement strategic quality direction into operational guidelines and practices, promoting an ongoing expansion of the quality culture across the organization.
- Develop support assets, such as tracking tools for operational excellence success stories and root cause/lessons learned from actual delivery experiences.
- Communicate key quality issues and business opportunities to senior management stakeholders.
- Bachelor's Degree or relevant undergraduate experience.
- A minimum of 3 years of experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting.
- Experience in the BPO industry is preferred.
- Excellent communication skills, with the ability to handle complex situations and express knowledge of Six Sigma principles effectively.
- Prior experience leading internal projects is an asset.
- Six Sigma Green Belt Certification or Training is required.
The estimated salary for this role is PHP 120,000 - 180,000 per month, depending on qualifications and experience. We offer a comprehensive benefits package, including medical and dental insurance, retirement plan, and paid time off.
Please note that the salary range is based on market conditions and may vary depending on individual circumstances.
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