Operational Excellence Strategist

9 hours ago


Mandaluyong City, National Capital Region, Philippines Neksjob Philippines Full time
About the Role

We are seeking a highly skilled Operational Excellence Strategist to join our team at Neksjob Philippines. As an Operational Excellence Strategist, you will play a key role in driving business transformation and improving process performance.

Key Responsibilities:
  • Foster a culture of continuous improvement by facilitating process improvement initiatives and providing guidance on business excellence principles.
  • Develop and deliver training programs on operational/delivery excellence and coach employees on business excellence principles.
  • Support the development and implementation of standardized processes, ensuring their effective monitoring, measurement, and analysis.
  • Collaborate with cross-functional teams to identify and implement strategic quality direction into operational guidelines and practices.
  • Communicate key quality issues and business opportunities to senior management stakeholders.
Requirements:
  • A minimum of 3 years of experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, or Process Improvement under Finance and Accounting.
  • Prior experience in the BPO industry is highly valued.
  • Strong communication skills, with the ability to effectively express knowledge on Six Sigma.
  • Experience leading internal projects and value stream mapping activities is desirable.
  • Six Sigma Green Belt certification or training is required.


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