Operational Excellence Transformation Leader

1 month ago


Mandaluyong City, National Capital Region, Philippines Manpower Core Group Inc. Full time

Manpower Core Group Inc. is currently seeking an experienced Operational Excellence Transformation Leader to join our team in Mandaluyong City.

The estimated salary for this role is ₱1,200,000 - ₱1,800,000 per year, depending on experience and qualifications.

About the Role

We are looking for a highly skilled professional with a strong background in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, and Process Improvement.

The ideal candidate will have at least 3 years of relevant experience in these areas, preferably in the BPO industry, with a focus on Six Sigma principles and methodologies.

  • Facilitate process improvement initiatives and assist business owners in improving existing process performance through analysis, employee input, and project environment.
  • Develop and deliver Operational/Delivery Excellence training and coach employees on business excellence principles.
  • Support the organization in creating, monitoring, measuring, and analyzing standardized processes.
  • Assist in developing and implementing formal management reviews of Key Performance/Operating results and train functional areas on measurement principles.
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
  • Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis.
  • Implement strategic quality direction into operational guidelines and practices and support the expansion of the quality culture across the organization.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A Bachelor's Degree or equivalent undergraduate experience in Business Administration or related field.
  • At least 3 years of relevant experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, and Process Improvement.
  • Six Sigma Green Belt Certification or Training.
  • Experience in leading internal projects and value stream mapping activities.
About Us

Manpower Core Group Inc. is a leading provider of workforce solutions and services, committed to delivering exceptional results and building long-term relationships with our clients and candidates.



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