Service Delivery and Transformation Lead

9 hours ago


Mandaluyong City, National Capital Region, Philippines RecruiterPH Full time

At RecruiterPH, we are seeking a seasoned professional to assume the role of Service Delivery and Transformation Lead. This key position will play a crucial part in driving our organization's service delivery excellence and transformation initiatives.

About Us

We are a leading recruitment agency committed to providing top-notch talent solutions to various industries. Our team is passionate about helping businesses grow by connecting them with exceptional professionals.

About the Role

The Service Delivery and Transformation Lead will be responsible for overseeing the delivery of programs, projects, and managed services across our organization. This involves monitoring progress, identifying areas for improvement, and implementing strategic plans to enhance our service offerings.

Key Responsibilities

  • Develop and execute comprehensive plans for program and project delivery
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Maintain accurate records and reports on service delivery metrics
  • Analyze data to identify trends and areas for improvement
  • Implement process improvements to enhance service quality and efficiency

Requirements

To be successful in this role, you will need:

  • A minimum of 4-8 years of relevant experience in service delivery or project management
  • Proven track record of delivering high-quality results in fast-paced environments
  • Strong analytical and problem-solving skills
  • Excellent communication and stakeholder management skills
  • Ability to work independently and as part of a team

Benefits

We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that values innovation and collaboration.

Join Our Team

If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



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