
Customer Service Porting Expert
14 hours ago
A Customer Service Representative with porting expertise is needed to handle data entry tasks, troubleshoot issues and communicate complex technical processes to customers.
Key Responsibilities- Become proficient in all aspects of back-office porting operations.
- Ensure accuracy and attention to detail in handling data entry tasks.
- Troubleshoot and resolve porting-related issues efficiently.
- Communicate complex technical processes to customers clearly.
- Adjust communication style to ensure customer comprehension and satisfaction.
- 1–2 years of experience handling porting tasks or similar responsibilities.
- Previous customer service experience required.
- Exceptional problem-solving skills and adaptability.
- Excellent communication and empathy skills.
Why This Role Matters:
As a key member of our team, you will play a critical role in ensuring seamless customer experiences and resolving complex technical issues. If you have a passion for delivering exceptional customer support, we encourage you to apply.
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