Customer Service Expert

1 day ago


Cavite City, Calabarzon, Philippines beBeeCustomerService Full time ₱80,000 - ₱110,000

We are seeking a Customer Service Expert to join our team in delivering exceptional customer experiences.

The role involves supporting customer service initiatives for a portfolio of well-known clients, handling inquiries, and delivering excellent service.

This is an opportunity to contribute to high-impact projects with iconic brands, leveraging your strong communication skills, problem-solving abilities, and adaptability.

Key Responsibilities:
  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
Requirements:
  • Prior call center experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High-speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems


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