Customer Service Expert

20 hours ago

Antipolo City, Calabarzon, Philippines beBeeService Full time ₱2,000,000 - ₱4,000,000
About the Role

As a Customer Service Expert, you will be responsible for delivering exceptional service to our customers through various communication channels.

Your primary goal will be to ensure customer satisfaction by addressing their inquiries, resolving issues, and providing timely responses.


Key Responsibilities
  • Address customer inquiries via email, phone, live chat, or social media
  • Assist customers with orders, shipping, product details, and returns
  • Provide thoughtful, high-quality responses that meet our service standards

Required Skills and Qualifications
  • Proficiency in English (both written and verbal)
  • At least 1 year of customer service experience
  • Experience with tools like Gorgias, Zendesk, or Shopify is a plus
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset

Benefits
  • Annual performance-based increases
  • Paid time off
  • Health and dental insurance
  • Holiday bonuses
  • Permanent work-from-home setup
  • Opportunities for career advancement as we continue to grow

Working Arrangements
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting

To succeed in this role, you should possess strong communication and problem-solving skills, as well as the ability to work independently in a remote setting.

We offer a collaborative and supportive environment where your skills are valued, and your growth is supported.

Apply now and take the first step towards an exciting career opportunity

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