Key Skills Required: Problem-Solving, Data Management, Communication, Customer Support

24 hours ago

Antipolo City, Calabarzon, Philippines beBeePorting Full time ₱200,000 - ₱350,000
Job Title

Porting Representative Role

We are seeking a skilled individual to fill the role of Porting Representative. The successful candidate will possess excellent problem-solving skills, strong attention to detail, and exceptional communication abilities.

This position involves working on back-office porting operations, ensuring accuracy and efficiency in data management. As a Porting Representative, you will be responsible for troubleshooting and resolving porting-related issues while adapting to updates or changes effectively.

The ideal candidate will have experience handling porting tasks, customer support, or similar responsibilities. A background in customer-facing roles is essential, as is a strong focus on delivering high-quality service. We offer a remote work environment, allowing for flexibility and a better work-life balance.

Responsibilities
  • Manage back-office porting operations with precision and attention to detail.
  • Ensure accurate and efficient data entry, adhering to established procedures.
  • Troubleshoot and resolve porting-related issues through effective problem-solving and communication.
  • Communicate complex technical processes to customers in a clear and concise manner.
  • Develop strong relationships with customers by providing empathetic and patient support.
Requirements
  • 1-2 years of experience in related fields, preferably in porting tasks or customer support.
  • Previous experience in customer-facing roles is essential.
  • Strong analytical skills, attention to detail, and ability to prioritize tasks effectively.
  • Excellent communication and interpersonal skills, with a focus on delivering high-quality service.
  • Adaptability and flexibility in a dynamic work environment.
What We're Looking For
  • A highly motivated and dedicated individual who can thrive in a remote work setting.
  • Someone who values continuous learning and professional growth, with a strong desire to improve their skills and expertise.
Work Environment

As a remote company, we offer the flexibility and autonomy to work from home. Our team members enjoy a supportive and collaborative environment, with regular opportunities for professional development and growth.

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