Customer Experience Representative
1 month ago
We are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at Meera Enterprises Inc.
The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer experiences.
Key Responsibilities- Greet customers promptly and respond to their inquiries in a professional and courteous manner.
- Enhance customer engagement by providing product recommendations and offering personalized solutions to meet their needs.
- Process financial transactions accurately and efficiently, ensuring that all sales are processed correctly.
- Maintain a high level of product knowledge to effectively promote merchandise and increase sales.
- Cross-sell products to customers, promoting complementary items and services to enhance their shopping experience.
- Introduce promotions and opportunities to customers, encouraging them to explore new products and services.
- Bachelor's degree in Business Administration or related field (or equivalent work experience).
- 1-2 years of experience in retail sales or customer-facing role.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
We offer a competitive salary of $20,000 per annum, plus benefits including medical insurance, paid time off, and opportunities for career growth and development.
Additionally, our store is located in Cityfront Mall, Pampanga, offering a convenient location with ample parking and easy access to public transportation.
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Customer Experience Representative
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Customer Experience Representative
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Customer Service Representative
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