Customer Experience Representative

1 month ago


Angeles City, Central Luzon, Philippines Meera Enterprises Inc. Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Experience Representative to join our team at Meera Enterprises Inc.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong passion for delivering exceptional customer experiences.

Key Responsibilities
  • Greet customers promptly and respond to their inquiries in a professional and courteous manner.
  • Enhance customer engagement by providing product recommendations and offering personalized solutions to meet their needs.
  • Process financial transactions accurately and efficiently, ensuring that all sales are processed correctly.
  • Maintain a high level of product knowledge to effectively promote merchandise and increase sales.
  • Cross-sell products to customers, promoting complementary items and services to enhance their shopping experience.
  • Introduce promotions and opportunities to customers, encouraging them to explore new products and services.
Requirements
  • Bachelor's degree in Business Administration or related field (or equivalent work experience).
  • 1-2 years of experience in retail sales or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Benefits

We offer a competitive salary of $20,000 per annum, plus benefits including medical insurance, paid time off, and opportunities for career growth and development.

Additionally, our store is located in Cityfront Mall, Pampanga, offering a convenient location with ample parking and easy access to public transportation.



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