Patient Experience Liaison

1 week ago


Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full time
Job Title: Patient Experience Liaison

We are seeking a highly skilled and dedicated Patient Experience Liaison to join our team at Trinity Workforce Solutions Inc.

About the Role:

The Patient Experience Liaison will be responsible for providing exceptional customer service to patients, ensuring that their needs are met and exceeding their expectations. This is an exciting opportunity for someone who is passionate about delivering high-quality patient care and experiences.

Key Responsibilities:
  • Provide one call resolution to patients, addressing their concerns and resolving issues in a timely manner.
  • Utilize strong communication and organization skills to manage multiple priorities and tasks effectively.
  • Work collaboratively with healthcare teams to ensure seamless delivery of patient care services.
Requirements:
  • Bachelor's degree in a related field or equivalent experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Experience working in a healthcare setting, preferably in a customer-facing role.
What We Offer:
  • A competitive salary of $18,000 per annum, plus allowances and benefits.
  • A comprehensive health insurance package, including HMO coverage.
  • Night differential pay for evening shifts.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional patient care experiences, please submit your application today.



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