Help Desk Agent

2 days ago


Cavite City, Calabarzon, Philippines Lexie staffing and consulting Full time

We are seeking highly motivated individuals to fill the position of Help Desk Agent at Lexie staffing and consulting. This is a fantastic opportunity for those looking to start their career in customer service.

About Us:

  • Lexie staffing and consulting is a leading provider of staffing solutions, dedicated to delivering exceptional results to our clients.

Job Description:

The Help Desk Agent will be responsible for providing top-notch support to our clients, addressing their inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to client inquiries via phone, email, or chat
  • Resolve technical issues and provide troubleshooting guidance
  • Document all interactions and updates in our system
  • Collaborate with internal teams to resolve complex issues

Requirements:

  • Degree in any field or equivalent experience
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and adapt to changing priorities
  • Available to work varied shifts, including evenings and weekends

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment

How to Apply:

If you are a motivated and detail-oriented individual looking for a challenging role in customer service, please submit your application today.



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