Help Desk Associate

11 hours ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Company Overview

BEST CAREERS AND OPPORTUNITIES is a dynamic organization that aims to provide exceptional support services.

Job Description

We are seeking a highly organized and detail-oriented Associate to join our team. As an Associate, you will play a crucial role in ensuring the smooth onboarding process of new employees. This includes coordinating with the MIS team, submitting required data for validation, and communicating with multiple stakeholders to ensure all stages of the onboarding process are complete.

Required Skills and Qualifications

To succeed in this role, you will need excellent interpersonal skills, being personable, diplomatic, flexible, and patient. You should also have knowledge of ticketing tools, familiarity with troubleshooting skills, and sound knowledge of personal computers and their operating systems. Good typing skills, communication skills, and ownership of problem resolution are essential. Additionally, you should be able to work well under pressure, demonstrate excellent written communication skills, and possess strong organizational skills.

Benefits

We offer a supportive work environment, opportunities for growth and development, and a chance to work in a 24x7 environment with shifts (5.5 days a week). If you are a motivated and detail-oriented individual who is eager to learn and take on new challenges, we encourage you to apply.


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