Help Desk Specialist

9 hours ago


Davao City, Davao, Philippines TORCH Solutions Full time

We are TORCH Solutions, and we are seeking highly motivated individuals to join our team as Help Desk Specialists. This role is ideal for those who enjoy problem-solving and working in a fast-paced environment.

As a Help Desk Specialist, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for customers with queries or concerns, and your primary goal will be to resolve their issues efficiently and effectively.

To succeed in this role, you will need to possess excellent communication skills, both written and verbal. You should be able to clearly articulate complex technical information in a way that is easy for non-technical customers to understand.

In addition to strong communication skills, you will also need to be proactive, resourceful, and able to work well under pressure. You will be required to work full-time and start as soon as possible.

If you are a team player who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity. As a Help Desk Specialist at TORCH Solutions, you will have the chance to develop your skills, work with a talented team, and contribute to the success of our organization.

Key Highlights:

  • 1-day hiring process
  • Paid training
  • Competitive compensation offer and benefits

Qualifications:

  • At least a senior high school graduate
  • Excellent English communication skills
  • Willing to process application on site
  • Amenable to work full-time and start ASAP

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