
Executive Support Specialist
2 days ago
Virtual Assistant - We are seeking a skilled and experienced Virtual Assistant to support our healthcare partner. This is a full-time remote position that combines executive administrative support with medical office tasks.
Responsibilities- Provide high-level administrative support to the leadership team.
- Prepare documents, reports, and correspondence.
- Assist with scheduling, email management, and task tracking.
- Extract, input, and manage data/KPIs for executive review.
- Coordinate with leadership to ensure smooth execution of priorities.
Medical Administrative Support
- Verify patient insurance coverage and obtain pre-authorizations for procedures.
- Update and maintain patient files with insurance and clinical information.
- Track the status of insurance claims and liaise with providers to resolve issues.
- Respond to patient inquiries and FAQs.
- Send appointment reminders and assist with scheduling support tasks.
- Prepare and process basic reports, ensuring accuracy of records.
- Maintain electronic medical records (Net Health/Therapy Source).
- Proven experience as an Executive Assistant, Medical Administrative Assistant, or similar role.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
- Proficiency with key platforms, including:
- EMR/Billing: Net Health (Therapy Source), Waystar
- Payroll: Gusto
- CRM: InfusionSoft
- Data/Reporting: Mastertech or Tableau, Microsoft Office, Google Sheets/Drive
- Insurance portals (e.g., Availity)
- Ability to manage multiple priorities, work independently, and meet deadlines.
- Experience in healthcare or physical therapy administration preferred.
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
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