Advocate for Business Excellence
5 days ago
This is an exciting opportunity to join our company as a Customer Care Advocate I. As a key member of our team, you will be responsible for providing exceptional customer service and resolving complex claims and returns requests.
Your primary responsibilities will include performing complex transactions regarding claims and returns requests, processing corresponding credits and/or denials, and working closely with other departments to resolve disputed claims or debits.
You will also be responsible for monitoring system for outstanding deductions and processing resolution. Additionally, you will review debit information, make direct calls to customers to obtain missing information, and notify distribution center of shipping discrepancies.
The successful candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. They will also have the ability to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines.
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Patient Safety Advocate
6 days ago
Manila, National Capital Region, Philippines Tenet Global Business Center, Inc. Full timeAbout the Role:Tenet Global Business Center, Inc. is seeking a Patient Safety Advocate to support our efforts in ensuring safe and evidence-based care to our patients.The ideal candidate will have experience in abstracting data elements from patient records, maintaining accurate and timely data entry, and collaborating with various stakeholders to resolve...
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Client Success Advocate
3 days ago
Manila, National Capital Region, Philippines Cubed Technologies Solutions Phils Inc. Full timeCubed Technologies Solutions Phils Inc. is seeking a highly skilled Client Success Advocate to join our team. As a Client Success Advocate, you will be responsible for ensuring that clients receive exceptional service and support throughout their journey with our company.About the Role:This is an excellent opportunity for individuals who are passionate about...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Delegate CX Full timeCustomer Experience Advocate RoleWe are seeking a highly skilled and results-driven individual to join our team as a Business Development Representative. In this role, you will be responsible for driving sales growth, enhancing the customer experience, and developing strong relationships with clients.Key ResponsibilitiesDesign and implement targeted email...
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Global Shelter Advocate
7 days ago
Manila, National Capital Region, Philippines Habitat For Humanity International Full timeRequired Skills and QualificationsProven experience in project management, marketing, or a related field.Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.Bachelor's degree in a relevant...
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Client Success Advocate
5 days ago
Manila, National Capital Region, Philippines Macrologic Full timeWe require a Client Success Advocate to oversee the maintenance of our client relationships, ensuring they receive exceptional service and support throughout their engagement with Macrologic.Your duties will involve resolving client complaints, providing regular updates on project progress, and collaborating with internal stakeholders to address client...
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Customer Service Advocate
3 days ago
Manila, National Capital Region, Philippines Innovative Information Technology Solutions, Inc. Full timeWe are looking for a Customer Service Advocate to join our customer support team at Innovative Information Technology Solutions, Inc.In this role, you will be responsible for providing exceptional customer service by efficiently resolving technical tickets and tasks.Your key responsibilities will include:Responding to customer inquiries and resolving...
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Technical Customer Advocate
3 days ago
Manila, National Capital Region, Philippines Five9 Philippines Inc. Full timeRole DescriptionWe are looking for a Technical Customer Advocate to join our Hypercare team at Five9 Philippines Inc. The successful candidate will be responsible for providing advanced-level technical support to assigned customers, ensuring timely resolution of high-impact technical cases.Key ResponsibilitiesOperate as the lead point of contact for all...
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Client Success Advocate
6 days ago
Manila, National Capital Region, Philippines HCL Technologies Philippines Inc Full timeIn this role, you will be a Client Success Advocate at HCL Technologies Philippines Inc, focusing on delivering exceptional customer experiences and resolving end-user issues efficiently.Key responsibilities:Provide timely assistance to clients via voice interactionsMeet key performance indicators (KPIs) such as attendance, login hours, unscheduled leave,...
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Security Product Advocate
2 days ago
Manila, National Capital Region, Philippines Eclypsium Full timeEclypsium is looking for a seasoned professional to fill the role of Security Product Advocate - APAC Region. As a key member of our sales team, you will be responsible for driving technical sales motions and supporting customer success in the APAC region.About the Position:Serve as a strategic partner to customers and ensure Eclypsium is critical to its...
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NA Client Advocate
3 days ago
Manila, National Capital Region, Philippines Willis Towers Watson Full timeJob DescriptionThe NA Client Advocate is responsible for supporting the Client Management and Client Advocacy teams in the preparation and management of tasks and deliverables required as part of the renewal process. This includes collaborating with functional teams to initiate and finalize client deliverables, handling questions and requests for information...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Boldr Full timeWelcome to Boldr, where we're redefining client experiencesWe're a global B-Corp dedicated to delivering world-class experiencesWe employ a diverse team of over 1,000 people across five countriesOur values guide our workAuthenticity drives meaningful connectionsCuriosity fuels our best workDynamism helps us growAbout the PositionIn this role, you'll interact...
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Client Success Advocate
6 days ago
Manila, National Capital Region, Philippines SUMO Services Corporation Full timeAbout the Team:We are a dynamic team at SUMO Services Corporation dedicated to delivering exceptional client experiences through our Asana service packages. As a Client Success Advocate, you will play a vital role in ensuring client satisfaction and loyalty.Key Responsibilities:Develop and implement client success strategies to drive long-term relationships...
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Customer Experience Advocate
3 days ago
Manila, National Capital Region, Philippines Firstsource Solutions Limited Full timeAbout UsFirstsource Solutions Limited is a pioneering business process outsourcing (BPO) company that empowers organizations to deliver remarkable customer experiences. We pride ourselves on being a trusted partner, delivering high-quality services while fostering a culture of innovation and continuous improvement.The Job:We are seeking a Customer Experience...
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Streaming Service Customer Advocate
2 days ago
Manila, National Capital Region, Philippines Sutherland Full timeJoin us at Sutherland, where we strive to provide exceptional customer experiences through our Streaming Service!As a Streaming Service Customer Advocate, you will be responsible for handling customer inquiries, resolving complaints and concerns, and capturing relevant information accurately in our systems. Your primary goal will be to establish a strong...
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Conduent Healthcare Services Advocate
2 days ago
Manila, National Capital Region, Philippines Conduent Full timeWe strive to deliver exceptional outcomes for our clients and their customers at Conduent. As a Conduent Healthcare Services Advocate, you will be an integral part of our team, working together to achieve this goal. This role offers a great opportunity to grow and develop your skills in a dynamic environment.Job DetailsThis position involves providing...
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Intellectual Property Rights Advocate
3 days ago
Manila, National Capital Region, Philippines Institute for Inner Studies, Inc. Full timeWe are seeking a highly skilled and detail-oriented paralegal to protect the Intellectual Property Rights of our organization. As a key member of our team, you will be responsible for identifying potential infringement cases from various sources, monitoring ongoing IP cases, and conducting thorough legal research on statutes, decisions, and other relevant...
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Operational Excellence Professional
6 days ago
Manila, National Capital Region, Philippines Canon Business Process Services Full timeRequirementsWe are seeking an experienced Operational Excellence Professional to join our team at Canon Business Process Services.The successful candidate will have a strong background in mathematical modeling, software engineering, or technology development, with a proven track record of implementing automation process solutions and designing process...
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Business Excellence Manager
3 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeJob SummaryThis is a challenging opportunity to lead business transformation and operational excellence initiatives in a dynamic environment. As a Business Transformation Senior Manager, you will design, develop, and implement strategic initiatives to improve process efficiency and enhance service delivery.About the Team:You will join a collaborative and...
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Customer Business Executive
4 hours ago
Manila, National Capital Region, Philippines Unilever Brazil Full timeAbout the RoleAs a Customer Business Executive at Unilever Brazil, you will be responsible for developing and executing strategies to drive business growth with our key customers.This role requires strong leadership skills, excellent stakeholder management, and the ability to analyze data to inform business decisions.You will work closely with...
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Business Operations Coordinator
6 days ago
Manila, National Capital Region, Philippines Graduate School of Business Center for Continuing Education Full timeAbout the RoleThe Graduate School of Business Center for Continuing Education is seeking a highly skilled Administrative Assistant to join our team.This role offers a unique opportunity to contribute to the success of our academic programs, working closely with the MEQAU committee to ensure seamless implementation of quality assurance activities.The...