NA Client Advocate

3 days ago


Manila, National Capital Region, Philippines Willis Towers Watson Full time
Job Description

The NA Client Advocate is responsible for supporting the Client Management and Client Advocacy teams in the preparation and management of tasks and deliverables required as part of the renewal process. This includes collaborating with functional teams to initiate and finalize client deliverables, handling questions and requests for information from functional teams, and ensuring that all necessary documents and key data elements are included and accurate.

To be successful in this role, you will need to possess excellent communication skills, with the ability to comprehend complex information and follow standard operating procedures to provide appropriate solutions to customer inquiries. You must also be flexible and adaptable to handle changing demands and situations effectively and efficiently.

**Essential Duties:**
  • Prepare and manage tasks and deliverables required as part of the renewal process.
  • Collaborate with functional teams to initiate and finalize client deliverables.
  • Handle questions and requests for information from functional teams.
  • Evaluate the accuracy and completeness of client deliverables.


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