Customer Service Advocate

1 day ago


Manila, National Capital Region, Philippines Innovative Information Technology Solutions, Inc. Full time

We are looking for a Customer Service Advocate to join our customer support team at Innovative Information Technology Solutions, Inc.

In this role, you will be responsible for providing exceptional customer service by efficiently resolving technical tickets and tasks.

Your key responsibilities will include:

  1. Responding to customer inquiries and resolving technical issues
  2. Communicating with customers to understand and address their concerns
  3. Collaborating with team members to share knowledge and expertise

Requirements:

  1. Excellent communication and interpersonal skills
  2. A strong understanding of IT concepts and technologies
  3. The ability to work independently and as part of a team
  4. Strong problem-solving and analytical skills


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