Remote Technical Support Expert

1 day ago

Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱6,000 - ₱7,200

StratifyIQ is seeking a skilled Technical Support Specialist to provide exceptional remote support.

Key Responsibilities:
  • Manage and update support tickets for efficient tracking.
  • Troubleshoot technical issues and document resolution steps.
  • Communicate effectively to address customer needs.
  • Contribute to creating and improving knowledge base materials.

This role requires strong written/verbal communication and troubleshooting skills, with experience in technical support preferably remote. The ideal candidate must have attention to detail, problem-solving abilities, and a team-player mindset. Additionally, they should be proficient in Google Suite, Microsoft Suite, and CRM systems.

The successful candidate will also possess excellent organizational and time management skills, with the ability to multitask and prioritize tasks efficiently.

We offer a competitive compensation package and opportunities for professional growth and development.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.

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