Technical Support Expert

1 day ago


Tarlac City, Central Luzon, Philippines beBeeCustomerExperience Full time $10,000 - $12,000
Customer Experience Specialist

This is a pivotal role that will see you provide expert-level technical support to customers, fostering strong relationships and delivering seamless client experiences.

As the Customer Experience Specialist, you will play a key part in ensuring our customers achieve success with our SaaS product by:

  • Offering proactive solutions to customer inquiries
  • Providing ongoing training and guidance on product features and best practices
  • Identifying and escalating complex issues to senior members of the technical team
  • Gathering and communicating customer feedback to support continuous improvement

Additionally, you will:

  • Collaborate cross-functionally with sales, marketing, and product development teams
  • Maintain detailed records of customer interactions
  • Engage in continuous learning and knowledge development to enhance the customer experience
About Our Organization

We are an offshore provider of managed services committed to fostering an inclusive culture that celebrates diversity and talent.

We prioritize creating a space where everyone feels valued and empowered to thrive.



  • Tarlac City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱400,000 - ₱600,000

    Technical Support ExpertThis role involves troubleshooting complex technical issues and providing timely resolutions to customers. You will work closely with cross-functional teams to investigate problems, identify root causes, and implement effective solutions.Key responsibilities include:Troubleshooting escalated support tickets via email, chat, or...


  • Tarlac City, Central Luzon, Philippines beBeeCustomerSupport Full time ₱6,000,000 - ₱7,500,000

    Job DescriptionWe are seeking a skilled Technical Support Expert to provide top-notch assistance to our customers, partners, and colleagues in a fast-paced environment.Deliver exceptional technical support, including troubleshooting, feature explanation, and best practice guidance for our product.Respond promptly and professionally to customer inquiries and...


  • Tarlac City, Central Luzon, Philippines beBeeExpert Full time ₱2,500,000 - ₱3,500,000

    Job Title: IT Technical ExpertWe are seeking a skilled and experienced IT Technical Expert to support our technical operations.Key Responsibilities:Design and develop responsive, user-friendly websites aligned with business requirements for seamless data flow.Integrate websites with CRM systems and other third-party software tools for efficient data...


  • Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱800,000 - ₱1,120,000

    Job Overview:We are seeking an experienced Technical Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing advanced technical support to customers.Key Responsibilities:Act as the primary point of contact for complex technical issues, utilizing in-depth troubleshooting and resolution skills.Offer...


  • Tarlac City, Central Luzon, Philippines beBeeTechnical Full time $40,000 - $50,000

    Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our clients. This is a dynamic opportunity for individuals who enjoy working with technology and are passionate about delivering top-notch support.Key Responsibilities:Resolve technical issues via phone, chat, or emailGather...


  • Tarlac City, Central Luzon, Philippines beBeeProblemSolver Full time $63,000 - $93,000

    About the RoleWe are seeking a skilled problem-solver to bridge gaps between customers, teams, and developers.The ideal candidate is a technical expert with excellent communication skills, passionate about helping customers.Key responsibilities include:Analyzing and resolving complex customer issues in a timely mannerCollaborating with cross-functional teams...


  • Tarlac City, Central Luzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Remote Technical Support RoleJob OverviewMCI seeks highly skilled technical support representatives to provide expert assistance and troubleshooting for various clients.Technical professionals will respond to inquiries, resolve issues related to hardware, software, and connectivity, guiding users through solutions with patience and professionalism.A strong...


  • Tarlac City, Central Luzon, Philippines beBeeSupport Full time $7,200 - $7,800

    Job Description:We are seeking an experienced Anaplan Support Expert to join our team.The ideal candidate will have a strong background in technical troubleshooting and functional advisory on Anaplan. This role requires excellent communication, client engagement, and relationship management skills.Key Responsibilities:Troubleshoot and resolve both technical...


  • Tarlac City, Central Luzon, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

    Technical Support ExpertAre you tech-savvy and enjoy helping others?We are seeking a skilled Technical Support Representative to provide first-level technical support via phone, chat, or email.Troubleshoot hardware, software, and connectivity issues.Guide customers through step-by-step solutions.Document all technical issues and resolutions in the...


  • Tarlac City, Central Luzon, Philippines beBeeSupport Full time $26,000 - $28,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our Corporate IT team and support our growing global user base.This role will be responsible for handling escalated issues from Tier 1 support, including hardware, software, network, and application issues.Key Responsibilities:Tier 2 Support & Troubleshooting: Resolve...