Technical Support Expert

10 hours ago


Tarlac City, Central Luzon, Philippines beBeeTechnical Full time $40,000 - $50,000
Technical Support Specialist Role

We are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our clients. This is a dynamic opportunity for individuals who enjoy working with technology and are passionate about delivering top-notch support.

Key Responsibilities:
  • Resolve technical issues via phone, chat, or email
  • Gather data to identify the root cause of complex problems
  • Maintain knowledge of our products and services
  • Handle sensitive customer information with confidentiality
  • Collaborate with developers and other teams to troubleshoot technical issues
Requirements:
  • Strong English communication skills (C1 level or higher)
  • Experience in tech support, desktop support, or a similar role
  • Excellent troubleshooting and problem-solving skills
  • Basic understanding of networking concepts (VPN, firewall, cloud services)
  • Customer-focused attitude and strong work ethic
About the Opportunity:

This is a remote opportunity that offers flexibility and work-life balance. We welcome applicants from diverse backgrounds and experiences.

Benefits:
  • Competitive compensation package
  • Ongoing training and professional development
  • Opportunities for career growth and advancement


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