Expert Customer Care Agent

Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Home-Based Part-Time Insurance Agent. As an insurance agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.

We are seeking an HR Analytics Solutions Expert to join our team at Fresenius Medical Care. In this role, you will serve as a subject-matter expert of HCM reporting & analytics, partnering with assigned business function(s)/COE(s) to ensure that reporting requirements are documented, prioritized, and executed.Responsibilities:

About the RoleWe're looking for a talented Customer Care Professional to join our team. As a Inbound Call Center Agent, you'll provide top-notch support to customers via phone, email, or chat, ensuring prompt resolutions to their inquiries.Your Key Responsibilities:Customer Support: Provide timely and effective support to customers, addressing their concerns...

Job DescriptionThe Call Center QA Expert is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. Key responsibilities include:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

Key ResponsibilitiesAs a Care and Resolution Expert, you will be responsible for providing exceptional customer service and resolving complex claims and returns requests. Your primary responsibilities will include:Performing complex transactions regarding claims and returns requests and processing corresponding credits and/or denials.Working closely with...

Join Our Team:Fresenius Medical Care is seeking a talented Cash Flow Enhancement Expert to manage and enhance the collection of overdue receivables from customers. The successful candidate will play a vital role in improving cash flow and reducing days sales outstanding (DSO).**Key Responsibilities:**Collection Strategy Development: Developing strategies to...

Cognizant: A Global Leader in Professional ServicesWe provide expert services to clients across various sectors, empowering them to achieve their goals and overcome challenges. Our team of professionals is dedicated to delivering innovative solutions and fostering collaboration.Job DetailsJob Title: Customer Service RepresentativeLocation: McKinley Hill,...

Key ResponsibilitiesWe are seeking a highly motivated and experienced professional to join our team as a Customer Care Lead. In this role, you will be responsible for working extensively with cross-functional stakeholders (Customer Experience, R&D, particularly algorithms engineers and product managers) to identify and implement optimal solutions in the...

ResponsibilitiesThis role entails investigating and processing complex appeals and grievances, reviewing services for medical necessity, preparing documentation, and collaborating with the Medical Director.You will also be responsible for documenting and logging appeal/grievance information, generating written correspondence, and serving as a subject matter...

The Global People Analytics & Experience Center of Excellence (GPA&E COE) team at Fresenius Medical Care provides workforce insights and solutions that support the achievement of business imperatives, helps identify solutions to key challenges, and uncovers opportunities to improve the people experience and success of Fresenius Medical Care.As a member of...

Req ID:314641NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Customer Care Collections Sr. Rep. to join our team in Manila, National Capital Region (PH-00), Philippines (PH).In these...

Job Summary:We are seeking an experienced Accounting Resolution Expert to join our team at InLife Health Care.About the Role:This role is responsible for processing reconciliation requests from accredited providers distributed by PPM-AM. The ideal candidate will have a strong attention to detail and excellent communication skills to respond to queries and...

Customer Experience Improvement Expert Job Description:iSupport Worldwide is seeking a Customer Experience Improvement Expert to drive customer experience improvements, agent performance, and operational efficiency. The successful candidate will analyze call interactions using CallMiner speech analytics and develop insights to optimize processes and increase...

Job DescriptionWe are looking for an experienced leader to manage our customer care team in Manila. As a key member of our organization, you will be responsible for motivating and coaching your team to deliver exceptional customer experiences.Key Responsibilities:Lead the customer care team to achieve high-quality service delivery.Develop and implement...

We require a Customer Payment Processor to join our Fresenius Medical Care team. This role involves handling customer inquiries and responding to incoming requests in a timely manner.Key Functions:Handling customer queries and requestsProviding timely responses to customersMaintaining accurate recordsIssuing Intercompany and Adhoc BillingBank reconciliation...

**Job Overview**NTT DATA, Inc. is seeking a skilled Customer Care Collections Sr. Rep to join our team. As a key member of our insurance industry customer support team, you will be responsible for providing exceptional phone customer service to policyholders, beneficiaries, agents, and internal customers.

Job DescriptionWe are seeking a highly skilled Customer Care Specialist to join our team. As a key member of our department, you will be responsible for providing exceptional customer service and resolving complex claims and returns requests.In this role, you will work closely with other departments to resolve disputed claims or debits. You will also monitor...

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

We are looking for a Supply Chain Logistics Expert to join our team at Cassandras Care Pharmaceutical Distributor. In this role, you will be responsible for managing our supply chain operations, including sourcing, procurement, and distribution.You will work closely with our purchasing team to create Purchase Orders and ensure timely receipt of goods. Your...

Req ID:314675NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a BPO Customer Care Collections Associate to join our team in Manila, National Capital Region (PH-00), Philippines...