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Inbound Customer Care Professional

1 week ago

Manila, National Capital Region, Philippines Adaptive Teams Full time

About the Role

We're looking for a talented Customer Care Professional to join our team. As a Inbound Call Center Agent, you'll provide top-notch support to customers via phone, email, or chat, ensuring prompt resolutions to their inquiries.

Your Key Responsibilities:

  1. Customer Support: Provide timely and effective support to customers, addressing their concerns and resolving issues efficiently.
  2. Issue Resolution: Analyze complex issues, identify root causes, and develop creative solutions to resolve customer problems.
  3. Collaboration: Work closely with colleagues to share knowledge, best practices, and ideas, fostering a culture of open communication and cooperation.

Your Perks:

  • Flexible Schedule: Enjoy a flexible schedule with opportunities for remote work, allowing you to balance your personal and professional life.
  • Opportunities for Growth: Take advantage of training programs, workshops, and mentorship opportunities to enhance your skills and advance your career.