Care and Resolution Expert
6 days ago
As a Care and Resolution Expert, you will be responsible for providing exceptional customer service and resolving complex claims and returns requests. Your primary responsibilities will include:
- Performing complex transactions regarding claims and returns requests and processing corresponding credits and/or denials.
- Working closely with other departments to resolve disputed claims or debits.
- Monitoring system for outstanding deductions and processing resolution.
- Reviewing debit information and making direct calls to customers to obtain missing information.
- Notifying distribution center of shipping discrepancies.
You will also be responsible for maintaining accurate credit files and distributing credit copies and supporting documents.
The successful candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. They will also have the ability to work effectively in a fast-paced environment and prioritize multiple tasks and deadlines.
-
Accounting Resolution Expert
5 days ago
Manila, National Capital Region, Philippines InLife Health Care Full timeJob Summary:We are seeking an experienced Accounting Resolution Expert to join our team at InLife Health Care.About the Role:This role is responsible for processing reconciliation requests from accredited providers distributed by PPM-AM. The ideal candidate will have a strong attention to detail and excellent communication skills to respond to queries and...
-
Client Care Expert
3 hours ago
Manila, National Capital Region, Philippines Bank of the Philippine Islands Full timeClient Care ExpertWe are looking for an experienced Client Care Expert to join our team at Bank of the Philippine Islands (BPI).The successful candidate will be responsible for providing exceptional client care, managing and resolving complex customer complaints, requests, and inquiries, and ensuring that customer needs are met promptly and fairly.This role...
-
Client Resolution Expert
3 hours ago
Manila, National Capital Region, Philippines ING Hubs Philippines Full timeRole DescriptionThe Customer Care Analyst is responsible for delivering exceptional client service across various channels.Key Responsibilities:Client Support: Provide comprehensive support to clients on various topics, including organizational processes, operational tasks, and client requests.Chat Management: Manage multiple chat conversations...
-
Invoice Resolution Expert
5 days ago
Manila, National Capital Region, Philippines John Clements Consultants, Inc. Full timeJob Overview:We are seeking an experienced Invoice Resolution Expert to join our team at John Clements Consultants, Inc. As an Invoice Resolution Expert, you will be responsible for monitoring Open Items, handling escalated items, and ensuring timely payments to vendors. This position requires strong communication and organizational skills to manage queries...
-
Workplace Conflict Resolution Expert
5 days ago
Manila, National Capital Region, Philippines SUMEC CEEC PHILIPPINES Full timeSUMEC CEEC PHILIPPINES is seeking a highly skilled Workplace Conflict Resolution Expert to join our team. As an HR professional, you will play a critical role in preventing and resolving workplace conflicts, promoting a positive and inclusive work environment.Key ResponsibilitiesInvestigate and resolve workplace conflicts, including disputes, grievances, and...
-
Manila, National Capital Region, Philippines Fidelity International Resource Management, Inc. Full timeWe're searching for a skilled Technical Operations and Resolution Expert to join our team at Fidelity International Resource Management, Inc. As a Technical Operations and Resolution Expert, you'll play a critical role in ensuring the smooth operation of our systems and applications, identifying and resolving technical issues, and implementing process...
-
Payment Resolution Expert
5 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeAbout the Role:We are seeking a talented Payment Resolution Expert to join our team at the Private Advertiser. This role involves working closely with insurance companies to resolve payment discrepancies and ensure timely reimbursement for medical services.Main Responsibilities:Communicate with insurance companies to resolve payment disputes and negotiate...
-
Case Resolution Expert
3 days ago
Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full timeAbout UsIBEX Global Solutions (Philippines) Inc. is seeking an experienced Case Resolution Expert to join our team. This role is responsible for resolving client issues, administering case set-up and order processing, and ensuring quality service standards are met.Main ResponsibilitiesResolve client issues by communicating with dealers/vendors and escalating...
-
Advanced Service Resolution Expert
1 day ago
Manila, National Capital Region, Philippines Lingaro (Philippines), Inc. Full timeBenefitsLingaro (Philippines), Inc. offers a range of benefits to its employees, including stable employment, flexible working hours, and comprehensive online onboarding program. We also provide unlimited access to the Udemy learning platform, certificate training programs, and upskilling support.Job Description:We are seeking a highly skilled Advanced...
-
Data Governance Expert
5 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeThe Global People Analytics & Experience Center of Excellence (GPA&E COE) team at Fresenius Medical Care provides workforce insights and solutions that support the achievement of business imperatives, helps identify solutions to key challenges, and uncovers opportunities to improve the people experience and success of Fresenius Medical Care.As a member of...
-
Insurance Claim Resolution Expert
5 days ago
Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full timeJob RequirementsIn this Insurance Claim Resolution Expert role, you'll be responsible for managing healthcare claims, resolving payment disputes, and verifying claim status with insurance providers. You'll need to have a solid background in medical billing and collections, as well as experience working on the provider side.Familiarity with EPIC SYSTEM and...
-
Proactive HR Service Delivery Expert
4 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeFresenius Medical Care is currently seeking an experienced HR Contact Center Specialist to join our team. As a key member of our HR Shared Services team, you will be responsible for providing expert and skilled support to employees, managers, and executives on HR-related matters.Main Responsibilities:Manage and resolve backlog items, ensuring timely and...
-
Client Care Professional
5 days ago
Manila, National Capital Region, Philippines SB Finance Full timeJob OverviewWe are seeking a Client Care Professional to join our team. As a Client Care Professional, you will be responsible for handling customer inquiries and resolving issues through phone calls.Your primary focus will be on ensuring that all customer interactions are handled professionally, efficiently, and in a timely manner. You will work closely...
-
Cash Flow Enhancement Expert
3 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeJoin Our Team:Fresenius Medical Care is seeking a talented Cash Flow Enhancement Expert to manage and enhance the collection of overdue receivables from customers. The successful candidate will play a vital role in improving cash flow and reducing days sales outstanding (DSO).**Key Responsibilities:**Collection Strategy Development: Developing strategies to...
-
Sales Lead Generation Experts
4 hours ago
Manila, National Capital Region, Philippines CUBE CARE COMPANY Full timeCUBE CARE COMPANY is seeking highly motivated and results-driven individuals to join our team as Sales Lead Generation Experts. In this role, you will be responsible for generating quality sales leads for our sales force.Job DescriptionWe are looking for self-motivated and quick-thinking individuals who can contribute to our company's goals. As a Sales Lead...
-
Claims and Returns Resolution Expert
6 days ago
Manila, National Capital Region, Philippines API Delevan, Inc. Full timeOverviewRegal Rexnord is a global industrial manufacturer with 30,000 associates worldwide who help create a better tomorrow by providing sustainable solutions. Our electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power...
-
Supply Chain Logistics Expert
5 days ago
Manila, National Capital Region, Philippines Cassandras Care Pharmaceutical Distributor Full timeWe are looking for a Supply Chain Logistics Expert to join our team at Cassandras Care Pharmaceutical Distributor. In this role, you will be responsible for managing our supply chain operations, including sourcing, procurement, and distribution.You will work closely with our purchasing team to create Purchase Orders and ensure timely receipt of goods. Your...
-
Quality of Care Analyst
5 days ago
Manila, National Capital Region, Philippines UST Full timeResponsibilitiesThis role entails investigating and processing complex appeals and grievances, reviewing services for medical necessity, preparing documentation, and collaborating with the Medical Director.You will also be responsible for documenting and logging appeal/grievance information, generating written correspondence, and serving as a subject matter...
-
Employee Care Expert
5 days ago
Manila, National Capital Region, Philippines Equinix, Inc. Full timeJob SummaryThe Employee Care Expert - Equinix is an integral part of the HR team, focused on delivering exceptional HR support to employees worldwide, contributing significantly to the mission of providing tailored experiences.Main ResponsibilitiesLifecycle support:Advise and coach employees through different channels (tickets, chat, calls) on processes,...
-
Category Procurement Expert
6 days ago
Manila, National Capital Region, Philippines Fresenius Medical Care Full timeAbout Fresenius Medical CareFresenius Medical Care is a global leader in the provision of patient care and services. Our mission is to deliver innovative solutions and exceptional care to our patients, while promoting a culture of innovation and collaboration within our organization.Job SummaryWe are seeking an experienced E-Sourcing Enablement Specialist to...