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BPO Customer Care Agent

2 weeks ago

Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time

Cognizant: A Global Leader in Professional Services

We provide expert services to clients across various sectors, empowering them to achieve their goals and overcome challenges. Our team of professionals is dedicated to delivering innovative solutions and fostering collaboration.

Job Details

  • Job Title: Customer Service Representative
  • Location: McKinley Hill, Taguig City
  • Job Type: Full-time

Responsibilities

  • Handle customer inquiries and resolve issues efficiently
  • Provide exceptional support and guidance to clients
  • Work collaboratively with team members to achieve shared objectives

Requirements

  • College undergraduate or SHS graduate with at least 2 years of study completed
  • At least 1 year of CSR experience in a BPO setting, preferably in a healthcare account
  • Excellent communication and interpersonal skills
  • Willingness to work hybrid schedule