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Senior E-commerce Partnership Manager
2 weeks ago
The E-Commerce Partnerships Coordinator is responsible for managing the e-commerce platform to ensure a seamless shopping experience. This role involves onboarding vendors, managing product listings, and ensuring compliance with platform standards. Additionally, it supports revenue growth and cost-saving initiatives to benefit the company and its franchisees.
Key Responsibilities- E-Commerce Site Management:
- Manage daily site operations, including functionality, user experience, and troubleshooting.
- Update product listings and inventory.
- Coordinate with marketing teams for promotions and campaigns.
- Analyze web traffic and sales data to improve site performance.
- Vendor Onboarding & Management:
- Find and onboard reliable vendors.
- Expand product offerings in key categories.
- Ensure vendor listings meet quality standards.
- Negotiate favorable terms and build strong vendor relationships.
- Submit monthly KPI reports to the Regional Head of Procurement.
- Revenue & Cost Optimization:
- Propose revenue-boosting initiatives.
- Review contracts to maximize value.
- Source sponsorships, manage tradeshows, and procure gifts during conferences.
- Stakeholder Management:
- Work with internal teams, franchisees, and departments like IT, logistics, and customer service.
- Help develop strategies to improve operations and customer experience.
- Resolve issues and enhance business performance.
- Bachelor's degree in Business, Marketing, or a related field.
- Experience managing e-commerce platforms like Shopify or WooCommerce.
- Knowledge of e-commerce trends and user experience best practices.
- Proficiency in Microsoft Office (especially Excel).
- Strong communication, analytical, and problem-solving skills.
- Vendor management and negotiation experience.
- Experience in health and fitness is a plus.
- Familiarity with web analytics tools.