Senior Business Operations Manager

4 weeks ago


Pasay, National Capital Region, Philippines Gratitude Philippines Full time
Job Description:
We are seeking an experienced Senior Business Operations Manager to lead our revenue growth efforts in the Philippines. As a key member of our management team, you will be responsible for overseeing day-to-day operations, ensuring all metrics are met, and optimizing team performance.

About Gratitude Philippines:
Gratitude Philippines is a leading company in the Travel industry, committed to delivering exceptional service to our clients. We offer a dynamic and fast-paced work environment that encourages growth and development.

Responsibilities:
* Oversee and manage day-to-day operations to ensure all metrics are met, revenue is maximized, and team performance is optimized
* Coordinate operational needs to proactively address potential service delivery concerns
* Implement company policies in all areas of the operations, establish goals for each team, and monitor each team's performance against KPI targets
* Recommend measures that will improve team performance and communicate all client expectations clearly with peers, Assistant Managers, and Travel Counselors
* Monitor Assistant Managers' level of efficiency in handling their respective Travel Counselors, provide coaching, and delegate certain tasks that will develop their leadership, problem-solving, and decision-making skills
* Recognize performers and recommend development plans for qualified performers
* Prepare and recommend staff schedules based on opportunities identified and volume trends
* Develop procedures/guidelines that will improve policies and quality standards

Requirements:
* Extensive management/leadership experience and capability in the Travel industry
* College Graduate
* Good understanding of the BPO industry from a cross-functional perspective, especially operations and migrations
* Good understanding of technology tools/applications required
* Great working knowledge of MS Office applications: ability to multitask and handle high-pressure situations
* Strong people management and leadership skills
* Capability to communicate with large teams and articulate responses in a manner that makes the overall proposal compelling
* Good networking capability and Client-facing skills

Estimated Salary: ₱1,200,000 - ₱1,500,000 per year

About You:
We are looking for someone who is highly organized, results-driven, and has excellent communication skills. If you have a passion for operations management and are looking for a challenging role that offers career growth opportunities, we encourage you to apply.

  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Key ResponsibilitiesAs a Compliance Operations Manager at Ayuda Business Management Solution Inc, you will be responsible for ensuring the effective management of compliance operations across various BPO industries. This includes launching new accounts, designing processes, and implementing strategies for improvement. You will work closely with managers,...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    About UsAyuda Business Management solution Inc is a leading provider of business management solutions. Our team is dedicated to delivering exceptional results and we are seeking an experienced Operational Excellence Lead.About the RoleWe are looking for a seasoned professional to lead our operational excellence initiatives. The successful candidate will be...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is seeking a Senior Financial Operations Manager to join our team.Estimated salary: 30,000 - 50,000 PHP per month.About the RoleWe are looking for a highly skilled and experienced Senior Financial Operations Manager to lead our financial operations team. The successful candidate will be responsible for overseeing the day-to-day...


  • Pasay, National Capital Region, Philippines CEPAT KREDIT FINANCING INC. Full time

    Job Description:A highly motivated and results-driven Senior Branch Operations Manager is sought by CEPAT KREDIT FINANCING INC. to oversee the day-to-day operations of the branch office, driving business development, profitability, and productivity.The ideal candidate will have at least four (4) years of work-related experience in branch operations, with two...


  • Pasay, National Capital Region, Philippines Solid Lyndelle Manpower Services Inc. Full time

    About the RoleWe are seeking an experienced Senior Treasury Operations Manager to join our team at Solid Lyndelle Manpower Services Inc.This role is responsible for managing the day-to-day operations of our treasury functions, ensuring timely and accurate processing of financial transactions, and maintaining strong relationships with our creditor banks.Key...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    We are TASQ Staffing Solutions, a dynamic company offering a unique opportunity for a seasoned professional to take on the role of Senior Loan Operations Manager. With our hybrid work setup and comprehensive benefits package, we strive to provide a balanced and fulfilling career experience.


  • Pasay, National Capital Region, Philippines Fastrack Multi-Purpose Cooperative Full time

    Coffee Shop Management RoleThe position of a coffee shop manager at Fastrack Multi-Purpose Cooperative involves overseeing the daily operations of a cafe or coffee shop. This includes managing inventory levels, tracking sales, and providing excellent customer service when issues arise.Key Responsibilities:Recruit, train, and supervise staff members to ensure...


  • Pasay, National Capital Region, Philippines Executive Manning Services Philippines Inc Full time

    Job SummaryWe are seeking a highly skilled Senior Vessel Operations Manager to join our team at Executive Manning Services Philippines Inc. As a key member of our operations department, you will be responsible for ensuring the safe and efficient operation of our vessels.Main ResponsibilitiesOversee the overall management of assigned vessels, including close...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Become part of a dynamic team at TASQ Staffing Solutions as a Senior Fund Accounting Operations Manager. Estimated Salary: PHP 80,000 - PHP 120,000 per month (dependent on experience). We are looking for an experienced professional to oversee the end-to-end fund accounting operations, ensuring accuracy and efficiency in our processes. As a key member of our...


  • Pasay, National Capital Region, Philippines Executive Manning Services Philippines Inc Full time

    Job SummaryWe are seeking a highly skilled Senior Marine Operations Manager to join our team at Executive Manning Services Philippines Inc. This is a critical role that requires exceptional leadership and technical expertise in marine operations.About the RoleThe successful candidate will be responsible for managing the overall performance of assigned...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job Title:Senior Human Resources LeaderAbout the Role:We are seeking a highly experienced and strategic Senior Human Resources Leader to join our team at Ayuda Business Management Solutions Inc. As a key member of our HR department, you will be responsible for leading our human resources function, focusing on HR operations and strategy while overseeing the...

  • Senior Branch Manager

    3 weeks ago


    Pasay, National Capital Region, Philippines Agribusiness Rural Bank Inc. Full time

    **Job Title:** Senior Branch Manager**Location:** Agribusiness Rural Bank Inc.About the Role:We are seeking a highly skilled and experienced Senior Branch Manager to lead our rural banking operations in the region. As a key member of our team, you will be responsible for driving business growth, managing branch operations, and ensuring exceptional customer...


  • Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job SummaryWe are seeking a highly experienced Senior Operations Director to lead our collections and growth initiatives. The successful candidate will have extensive knowledge of collections practices, regulations, and financial management.ResponsibilitiesStrategic RequirementsDevelop and implement effective collection strategies to minimize bad debt.Plan...


  • Pasay, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

    Job SummarySucceed in a fast-paced, competitive sales environment as a Business Development Manager at Ayuda Business Management Solution Inc. where you will drive revenue growth through strategic outreach and partnerships.


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    We are seeking a skilled Business Growth Manager to join our team at Ayuda Business Management solution Inc.As a Business Growth Manager, you will be responsible for driving business growth through strategic sales initiatives. This is an excellent opportunity to leverage your skills and experience in outbound sales to propel the company forward.The ideal...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job Description:Ayuda Business Management Solution Inc is seeking an experienced Sales Consultant to join our team. The ideal candidate will possess strong sales and customer support skills, with a proven track record of success in driving business growth.About Us:Ayuda Business Management Solution Inc is a leading provider of innovative solutions for...


  • Pasay, National Capital Region, Philippines Your Go to Recruiter Full time

    About the RoleWe are seeking a highly skilled Business Operations Coordinator to join our team at Your Go to Recruiter. This is an exciting opportunity for a motivated and organized individual to take on a key role in supporting our business operations.Key ResponsibilitiesThe Business Operations Coordinator will be responsible for providing administrative...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job Summary:Ayuda Business Management Solution Inc is seeking a highly skilled Help Desk Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.About the Role:We are looking for an experienced and knowledgeable Help Desk Support Specialist who can provide...


  • Pasay, National Capital Region, Philippines Luo City Spa Inc. Full time

    Job Summary:">Luo City Spa Inc. is seeking a skilled Financial Operations Manager to oversee the financial activities of our organization.">">The ideal candidate will have experience in accounting, financial analysis, and management.">">Key Responsibilities:">">Oversee the maintenance of accurate financial records, including journal entries, general ledger...


  • Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

    Job DescriptionAyuda Business Management Solution Inc is seeking an experienced Sales Consultant to join our team. The ideal candidate will have at least 3+ years of experience in a sales and/or customer support role, with English skills being the top priority. Salesforce experience is preferred.About UsAyuda Business Management Solution Inc is a leading...